Submitting a Complaint or Compliment
We all stand to gain from open communication. Whether it’s used to answer a question, solve a problem or share a success, communication is the key.
While we welcome all positive comments you may have, it is equally important for us to know when you have a problem so that we can resolve it and retain your confidence. At the same time, we use your feedback to continually improve the quality of products and services we provide to you and other clients.
There are a variety of ways you can express your concerns or provide positive feedback about your experiences with RBC® companies. We encourage you to get in touch with us, either in person or by telephone, e-mail, mail or fax.