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CardAssist Plus is a Credit Card and information protection service offered by RBC Royal Bank Visa.
If items like your Credit Cards or cellular phones are stolen, CardAssist Plus takes away the work and worry of cancellation and replacement with one easy call. CardAssist Plus will notify and even cancel or block services on your behalf to prevent fraudulent activity, 24 hours a day, 7 days a week. And by enrolling in CardAssist Plus, you can help protect yourself against the risk of identity fraud when you report your cards lost or stolen.
CardAssist Plus gives you peace of mind in knowing that information such as passports and driver's license numbers can be stored in a centralized highly-secure area. If your documents are ever lost or stolen simply call CardAssist Plus at any time to retrieve these important numbers.
CardAssist Plus also offers a wealth of other services, including emergency cash transfer and airline ticket replacement, and date reminders, to name a few!
24 hours a day 7 days a week
If you discover your cards are missing, call CardAssist Plus immediately at 1-866-734-3195. CardAssist Plus is available 24 hours a day, 7 days a week.
Registration of Credit Cards
Just one call and CardAssist Plus will co-ordinate the cancellation of your registered lost or stolen cards and arrange to have new ones sent immediately.
Registration of Important documents
You can also register the numbers of important documents such as your health card, passport and driver's licence etc.
Credit Bureau Monitoring
If your cards are lost or stolen, you can help protect yourself against the possibility of identity fraud. When you call in to cancel your lost or stolen cards you will be offered optional credit bureau monitoring. Your credit bureau files will be monitored on a daily basis for any changes and will alert you the next business day so you can take appropriate precautions.
Cellular Phone Registration
Register your cellular phone number and serial number. If your phone is lost or stolen CardAssist Plus will contact your service provider and request them to stop the service.
Emergency Airline Tickets
If your airline tickets go missing when you're away from home, relax and call 1-866-734-3195 from anywhere in North America. If you're overseas, call CardAssist Plus collect at 416-734-3195. Emergency tickets will be made available at a pre-determined airport^.
Emergency Money Transfers
If your wallet goes missing when you're away from home, relax and call 1-866-734-3195 from anywhere in North America. If you're overseas, call CardAssist Plus collect at 416-734-3195. A money transfer will be available at the nearest appropriate financial institution**.
Lost Luggage and Lost Key Recovery
Tag your luggage and keys with specially registered CardAssist Plus tags to help identify and have your lost items returned to you.
Travel Voicemail and Emergency Message Centre Relay
When you travel, call toll-free and leave a message for someone who's expecting to hear from you. Or in an emergency, CardAssist Plus will make three attempts to send a message through to up to three different individuals.
Important Date Reminders
Take advantage of the CardAssist Plus date reminder service! Register up to 12 important dates, such as anniversaries, birthdays etc. The information will be kept private and you will be given advance notice of each date registered.
Address Change Service
One less thing to worry about when moving! Just call 1-866-734-3195 at least 4 weeks before you move. CardAssist Plus will notify your credit card companies as well as the Canadian magazines you subscribe to. CardAssist Plus will also notify up to 3 of your friends or family members on your behalf.
Enrol today in CardAssist Plus card registry service and enjoy the peace of mind you get from knowing that your information is protected. For further information or to enroll please call 1-866-734-3195 and quote code RU001.
You can enrol in the service by indicating your agreement to join and pay the annual fee of only $39.95 plus applicable taxes.
For your convenience, the service will be renewed at the expiration of your term. At renewal, the applicable enrolment fee will be charged to your RBC Royal Bank Visa account.
^ Please note the cost of the airline tickets and all applicable fees and service charges will be billed to your RBC Royal Bank Visa account.
** Please note that the amount of transfer and all applicable fees and service charges will be billed to your RBC Royal Bank Visa account.
® RBC and Royal Bank are registered trademarks of Royal Bank of Canada.
* Registered trademark of Visa International service association, used under license.
˜ Trademark of Aimia Proprietary Loyalty Canada Inc.
The CardAssist plus services are provided by Aimia Proprietary Loyalty Canada Inc.; they, not RBC Royal Bank, are responsible for the program.