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RBC Royal Bank® Online Banking Resource Centre

Help when you need it

Get help when you need it, once you’ve signed in to RBC Royal Bank Online Banking and contact us anytime through secure email. Access to Customer Service has never been easier, and we aim to deliver the same high quality of service online that you expect from us in person.

Find the answers you’re looking for:

The Customer Service area of RBC Royal Bank Online Banking includes an Answer Centre, where you can learn from questions other clients have asked or use keywords to search for a topic.

Contact us through secure messaging:

Anytime you’re signed into RBC Royal Bank Online Banking, you can send us questions or account requests through your Message Centre, an area from which you can send and receive email for any banking inquiries, privately and securely. You’ll also receive notices and alerts we feel you should know about here.

Talk to us, anytime:

If you can’t find what you’re looking for, our dedicated customer service team is available by phone as well:

Call 1-800-769-2555


Can’t find what you’re looking for?

Check out the Online Banking help section


Sign in

Already an RBC Online Banking customer? You can log on here.

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Register online today

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Need help?


Looking for more advice?

Checkout the RBC Advice Centre for helpful tips, tools and videos all designed to help you keep your finances on the right track.

Learn more