87 per cent of Canada’s small and medium-sized retail business owners reported they have been victimized by retail crime within the past year, according to a recent Ipsos Reid poll of independent retailers.

We are proud to collaborate with Retail Council of Canada in presenting these best practices for loss prevention, developed with the independent retailer in mind. Retailers have told us about the loss prevention issues that matter most to them, and it is our hope that this guide will prepare retailers and help prevent future incidents involving their people and property.

In this Definitive Guide, you'll learn about how to handle:

• Aggressive people
• Theft by employees
• Privacy
• Credit card fraud
• Electronic crime
• and more!