 |
|
 |
Effective May 30, 2007, RBC Travel Insurance Company has changed its name to RBC Insurance Company of Canada. Please note that this change does not affect the terms of your travel insurance coverage.
|
|
|
|
|
Your Privacy Matters To Us
At RBC Insurance Company of Canada, we’re committed to protecting your privacy.
We respect your privacy and want you to understand how we safeguard your
personal information.
How we collect your information
We collect and keep information about you, which is needed to provide the products and services you request. We collect information from you, either directly or through our representatives. We may also need to collect information about you from sources such as hospitals, doctors and other health care providers, the government (including government health insurance plans) and governmental agencies, other insurance companies, travel suppliers, law enforcement representatives, private investigators, your family and friends, and any references you provide.
How we use your information
We use your information to provide the products and services you request, which includes using it to evaluate insurance risk, manage and co-ordinate claims, reprice medical expenses, and negotiate payment of expenses to third parties. We may also share your information with others who work for RBC Insurance Company of Canada or other RBC companies, or with third parties, when it is necessary for the services we provide to you.
Third parties may include other insurance companies, health organizations and the government (including government health insurance plans) and governmental agencies.
We may use your information internally, to prepare statistical reports that help us understand the needs of our customers and that help us understand and manage our business.
Other ways we may use your information
When you request products and services directly from RBC Insurance Company of Canada, there are other ways we may use your information. For example, we may use or share some of your information to help you find out about other products and services from RBC Insurance Company of Canada and other RBC companies. However, we will never use or share your health information for these purposes. To better manage your relationship with other RBC companies, and where the law allows us, we may consolidate the information we have about you with information held by the other group companies.
If, at any time, you decide that you do not want us to use your information as described above, please let us know by calling us at 1-866-426-7494.
Your right to access your information
You have the right to access the personal information that we have about you in your file. If we have information that is not correct, you can have it corrected.
To access your information or to ask us to correct your information, you can contact us at:
RBC Insurance Company of Canada®
P.O. Box 97, Station A
Mississauga, Ontario L5A 2Y9
Phone: 1-866-426-7494
Fax: 905-813-4701
If you would like more information about client privacy
RBC publishes a brochure on client privacy. If you would like a copy of the brochure, you can contact us and we would be pleased to send one to you.
® Registered trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. Used under license.
|
