While they look like credit cards, RBC Visa Prepaid Cards are actually prepaid/stored value cards. Funds are loaded to the cards and when purchases are made, amounts are deducted until the balances reach $0. They can be used to make purchases wherever Visa cards are accepted(1)– including online, by phone and at millions of retail locations worldwide.
RBC Visa Prepaid Cards provide flexibility and protection that doesn't come with cash, cheques or store gift cards. And rather than recipients being forced to shop at one particular store, they have the option to shop anywhere for the things they want at the merchants of their choice. When you add it all up, Visa Prepaid Cards are gifts that your employees and clients will truly appreciate.
Become familiar with the terms and conditions of the RBC Royal Bank Prepaid Card Agreement and any important information related to card use. As the person/organization giving out the cards, you may find recipients often come to you with questions.
You are on: Denominations
RBC Visa Prepaid Cards are available in any denomination, from $25 to $1,500 CAD.
Cards are available in Canadian dollars only.
Speak to your Prepaid Card Client Services Team if you have specific card denomination requirements. They will be happy to help you with your customized solution.
You are on: Adding Value to Cards
Adding Value to Cards
Standard RBC Visa Prepaid Cards can only be loaded once, at the time of issue. Standard programs do not allow for cards to be reloaded. However, dependent on need, companies may choose reloadable cards for their ongoing and repeat programs.
Speak to your Prepaid Card Client Services Team during the enrolment process, if you have requirements for a reloadable card program. They will be happy to help you with a customized solution that meets your business need.
You are on: Security
RBC Visa Prepaid Cards work like cash, but are much safer with added security and protection. This includes protection against unauthorized use, provided cardholders take reasonable precautions to protect the card, as set out in the
In addition, registered cards can be replaced if lost or stolen.
You are on: POS Purchases
RBC Visa Prepaid Cards are designed for point of sale (POS) purchases. Standard programs do not have ATM access and cannot be used to receive any other cash withdrawal or a payment at a financial institution.
Speak to our Prepaid Card Client Services Team if you have specific requirements. They will be happy to help you with a customized solution.
You are on: Card Expiry
Expiry dates are required in order to process Visa transactions. The expiry date can be found on the front of the card and, for standard programs, will be 12 months from the date the cards is issued. The card expires on the last day of the month and year indicated on the front of the card. At expiry, the card is no longer usable, and a fee is charged equal to the balance remaining on the card. Reloadable programs have a longer expiry date of 36 months.
You are on: Cardholder Support
Support is available to cardholders 24/7 for balances and other inquiries via the web, call centre/live agents and IVR.View helpful information for cardholders about using RBC Visa Prepaid Cards.
Complete details of the program are provided to cardholders when they get their card and are also available online at our Cardholder Services Centre.
* Applicable for generic card designs only. Processing and shipment of card orders is contingent on full payment being received.
Use of cards by recipients is governed by the terms and conditions of the agreement provided with the card.
1) RBC Visa Prepaid Cards may be used to make purchases anywhere in the world where Visa cards are accepted. Standard cards cannot be used to withdraw cash at an ATM or to receive any other cash withdrawal or make financial payments at a financial institution.
To request more information from our Prepaid Card Client Services Team, please call toll-free 1-855-229-9990.
Complete and submit the Program Request Form, and a Client Service Representative will contact you about your request.
To request information about an existing RBC Visa Commercial Prepaid Card program, please contact our Prepaid Client Services Team toll-free at 1-855-229-9990.