Frequently Asked Questions

With a cross-border bank account and credit card, you’ll save time and money while you are in the U.S. You can:

• Save on wire transfer fees and avoid the hassle of carrying U.S. cash when you travel. You can convert and instantly transfer money online between your Canadian and U.S. RBC^® accounts for free.¹
• Save on foreign transaction fees for all U.S. dollar purchases such as flights, hotels, gas, clothing, etc.
• Access cash at thousands of no-fee³ ATMs in the U.S., or get cash back at major U.S. retailers using your RBC Bank Visa^‡ Debit card. To locate a no-fee ATM, visit www.rbcbank.com/atms .
• Pay U.S. bills or U.S. store credit cards through online banking.
• Earn RBC Rewards^™ points⁴ when you use your RBC Bank credit card. You can also convert and transfer points to your Canadian RBC Rewards account.⁶

No. You can use your U.S. or Canadian address to open a cross-border checking account and credit card with RBC Bank.

First you need to enroll in RBC Bank (U.S.) Online Banking. Then you can link your U.S. and Canadian accounts by following these simple steps:

• Sign in to RBC Bank Online Banking and click your name as it appears next to the padlock icon at the top of the screen.
• Click “Link your RBC Royal Bank and RBC U.S. Banking Accounts” and follow the simple on-screen instructions.

Once the accounts are linked, you can access both accounts through RBC Online Banking (Canadian).

To help you secure a U.S. credit card, RBC Bank will take your Canadian credit history and relationship with RBC Royal Bank into consideration.

It’s easy to transfer funds once you’ve linked your RBC Bank (U.S.) and RBC Royal Bank (Canadian) accounts. Simply select the Canadian account to be debited and indicate that your new RBC Bank U.S. bank account should receive the funds. Then select the amount you need to transfer and click “Continue”. The currency conversion is done automatically and the online transfer is instant and free!¹

The conversion rate will appear whenever you perform a funds transfer. Then you can decide to either complete or cancel your transaction.

No. The currency conversion is done automatically when you transfer money online between your Canadian and U.S. RBC accounts.

You have the option to:

• Make an instant cross-border funds transfer between your RBC Royal Bank (Canadian) and your RBC Bank (U.S.) accounts¹ using online banking; the money will immediately be available to you in U.S. dollars.
• Get cash at thousands of no-fee³ ATMs in the U.S., or by selecting cash back at major retailers using your RBC Bank Visa debit card. To locate a no-fee ATM, visit www.rbcbank.com/atms .
• Write cheques and pay U.S. bills online.

Yes! The easiest way to pay your RBC Bank credit card bill is by using the transfer funds feature within RBC Bank (U.S.) Online Banking.

• Enter the amount you wish to pay and which account you want to pay it from by using the “From Account” menu.
• Select your RBC Bank credit card from the “To Account” menu and follow the prompts.

All RBC Rewards points have a three-year term and will expire at the end of the three years based on first-in, first-out (FIFO) principles. Points will be cleared from your account on the last day of the month in which the points expire. For example, points earned on July 5, 2015 will expire on July 31, 2018.

Base and bonus points will have the same three-year expiration term, so be sure to take advantage of them before they expire.

Yes, these points can be transferred. When transferring points, they are converted at a 2 to 1 ratio from RBC Bank to Royal Bank of Canada. That means, for every 2 RBC Bank Rewards points transferred, you will receive 1 RBC Rewards point from Royal Bank of Canada. Once points are transferred, they will be governed by the Terms and Conditions of the RBC Rewards Program at Royal Bank of Canada. For complete terms, conditions and restrictions that apply to the RBC Rewards program, please visit www.rbcbankrewards.com or call 1-888-257-6837.

Yes, these points are eligible for pooling.