Frequently Asked Questions

Expand 1. How will a cross-border bank account and credit card benefit me?

Expand 2. Do I need a U.S. address to open a cross-border bank package?

Expand 3. How do I access my U.S. account through RBC Online Banking (Canadian)?

Expand 4. I don’t have a U.S. credit history; how can I qualify for an RBC Bank U.S. credit card?

Expand 5. How do I transfer funds from my Canadian RBC account to my new cross-border bank account?

Expand 6. How do I check the currency exchange rate before I make a money transfer between my U.S. and Canadian RBC accounts?

Expand 7. Do I need to convert Canadian money to U.S. dollars before transferring?

Expand 8. How can I access my money when I’m in the U.S.?

Expand 9. Can I pay my RBC Bank credit card bill through online banking?

Expand 10. Do RBC Rewards points expire?

Expand 11. Can I transfer points to my RBC Rewards account in Canada?

Expand 12. Can I pool points with other cards or with friends/family?