Your PIN continues to be a key security element of the transactions made with your RBC Chip Client Card. It is very important that you remember your PIN. Do not write it down and do not disclose it to anyone. As always, it is very important that you safeguard your PIN and take the steps necessary to protect it and yourself from potential card fraud.

• Never disclose your PIN to anyone including financial institution employees, law enforcement agencies, friends or even family members.
• Choose a PIN that’s easy for you to remember and known only to you. You should also consider changing your PIN from time to time.
• Avoid using numbers that can be easily inferred from your personal information such as your date of birth, address, social insurance number, phone number, etc.
• Do not write down your PIN or store it electronically.
• Always shield the PIN pad when entering your PIN
• If you travel, it is recommended that you choose a four-digit PIN, as some overseas terminals are not programmed to accept anything more than four digits.
• If you suspect that your PIN has been compromised, change it immediately by visiting an RBC Royal Bank branch.
• Visit our Privacy and Security page to learn more about protecting yourself and your information.

Changing your PIN is Simple

If you’d like to change your PIN or if you’ve forgotten your PIN, simply visit an RBC branch to have it reset. For your protection, please remember to bring two valid pieces of identification with you.