Information helps us serve our mutual clients faster
We need your help. The more information we receive, the faster and more efficiently we can serve our mutual clients. When calling or corresponding with us, please be sure to:
- For Residential Mortgages / Hypothecs: always quote our RBC Mortgage or Loan account number
- For Collateral Mortgages/Hypothecs/Homeline: always quote our RBC Service Reference File (SRF) Number
- For Payouts: include a copy of the original RBC Mortgage/Loan Payout Statement our Processing Centre provided to you
Additionally, please include each client's full name and address in your correspondence.
If you have any questions, please continue to refer to the INQUIRIES AND CORRESPONDENCE section of the appropriate GENERAL INSTRUCTIONS TO LAWYER/NOTARY for guidance.
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