Windows Tablet Permissions & Uninstall Instructions

In order to use RBC Canada you must accept a list of permissions which will give you access to a range of services.

The following table lists the permissions, their descriptions and why access is required. Please note that the presentation of this list of permissions and which items appear will differ depending on your device model, platform and OS version.

Permission Why the RBC Canada needs access
Your location – Approximate location (network-based), precise location (GPS and network-based) Used by Maps for the Find a Location service
Phone calls – Directly call phone numbers, read phone status and identity Used to enable click-to-call under Contact Us
Storage – Modify or delete the contents of your USB storage, read the contents of your USB storage Used by Maps to cache map data
Camera – Access viewfinder Used by Mobile Cheque Deposit feature
Network communication – Full network access, view Wi-Fi connections, view network connections Used for communication with RBC Mobile servers
Your social information – read call log, read your contacts Used to add Interac e-Transfer recipients using your device contact list
Device access – Prevent phone from sleeping, phone vibration Vibration is used by RBC Alerts when push notifications are received
Compass – Allow RBC Canada to access compass to better locate your position and orientation. Used by RBC Canada to show nearby ATM and branch locations

To uninstall the RBC Canada app from your Windows Tablet:

  1. In the app menu, hold down the RBC Canada icon on your screen, and then select the uninstall option.
  2. You will be prompted to uninstall the app.
  3. Once you’ve selected “Yes” the app will be deleted from your phone.