Online Banking Tour - Account Services

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Here’s a complete list of Online Banking features and services. Simply click on any feature to link to that part of the tour.

Account Services

Through the account Services link, you can manage your finances more efficiently with valuable features and tools: download recent transactions, view your eStatements or transfer pre-authorized payments (such as utility bill payments, loan payments and insurance premiums) from your old financial institution.

You can order new cheques quickly and easily within Online Banking, saving yourself time and travel. Or learn about the various accounts available to you and get help finding the ones that best meet your needs.

eDocuments

eDocuments

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Certain accounts let you receive eDocuments (electronic documents) such as statements or trade confirmations. It’s a great way to reduce clutter and extra paperwork. eDocuments are stored in PDF format within Online Banking for up to 7 years. You can also choose to receive cheque images instead of actual paper cheques for selected accounts.

Download Transactions

Download Transactions

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Use your computer’s supported version of Quicken, Makisoft Personal or Microsoft Money to download your Online Banking transactions. You can download up to 7 years of transactions in 3- or 6-month increments.

Order New Cheques

Order New Cheques

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The next time you need cheques, order them online. Choose from a wide range of designs and even view previous online cheque orders.

Change account Type or Add Owners

Change account Type or Add Owners

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In just a few short steps you can quickly change your account type or add owners to your account – without having to close your current account or even visit your branch.

Once your request is approved, you (and the other account owners) will receive a confirmation message in the Online Banking Message Centre. The new account description, if applicable, will appear on your Account Details page.

Account Overdraft

Account Overdraft

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Apply for an Authorized Overdraft through RBC Online Banking. Authorized Overdraft is a special, optional feature available for personal deposit accounts that is designed to help you manage your day-to-day finances. It is available at all times to help you cover unplanned or short-term expenses, and provide a “safety net” that will facilitate unexpected shortfalls you may experience.