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RBC ROYAL BANK
 
PRIVACY POLICY
 
OUR COMMITMENT
Ten Privacy Principles
 
WHAT INFORMATION IS COLLECTED
Types of Information We Collect
Information Required for Common Activities
 
HOW YOUR INFORMATION IS USED
Information Disclosure
Sharing Information
Our Opt-Out Policy
 
SAFEGUARDING INFORMATION
Protecting Your Information
Accessing and Amending Information
P3P
Security
 
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Cookies and RBC
 
QUESTIONS, CONCERNS & COMPLAINTS
Customer Relations
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Privacy Policy

Questions, Concerns and Complaints

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If you have a question about the privacy policies stated on this site, please call us at 1-800-769-2511.

If you have a concern or complaint about privacy, confidentiality or the information handling practices of RBC, our employees or service suppliers, please visit our customer relation's web page for details on how to bring your concern to our attention. If you are not completely satisfied with our response, you may consult our publication, Straight Talk about making a complaint or compliment to the RBC Financial Group for additional recourse. This publication is available at RBC offices. You may also request a copy by calling 1-800-769-2511, or by e-mailing us at custrel@rbc.com . TDD/TTY users should contact 1-800-661-1275 to make their request.

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