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Personal Banking > Bank Accounts > Managing Your Bank Accounts > Set up RBC Alerts

Alert Notifications

Alerts from RBC are messages sent via text message, email, or push notifications on your mobile device that inform you about your banking, credit card, budgeting activity and RBC Offers. Best of all, they are FREE(1) with your banking account and simple to set up!

With Alerts, you can:

  • Easily manage your bank account, knowing when your balance is low or each time a withdrawal / deposit is made.
  • Know when you are getting close to your RBC credit card limit
  • Avoid late fees with bill payment reminders for your RBC Royal Bank credit cards
  • Get notifications about special RBC Offers

You can choose to set up your Alerts through RBC Online Banking or the RBC Mobile app. Simply set the type of Alert you want to receive and decide when and how to receive them — by text message, email, or push notifications on your mobile device.

Each of your Alerts are automatically sent to your “Alerts Inbox” in both RBC Online Banking, and the RBC Mobile app, for your records.

Banking Account Alerts

Manage your balances and get an Alert when:

  • You have a low balance
  • A withdrawal or deposit is made

Credit Card Alerts(2)

Keep up with your credit card activity and receive an Alert, based on the limits you’ve set within RBC Online Banking, when:

  • A large purchase is made
  • You are getting close to the credit card limit you set
  • A statement is due for payment
  • A credit card payment is made

Budgeting and Advice Alerts(2)

Manage your spending according to your plan and stay alerted, based on the limits you’ve set within RBC Online Banking, on:


 

How to Set Up an Alert

Setting Up Your Alerts Through RBC Online Banking

  1. After you have signed in to RBC Online Banking, select the “Alerts” icon from the top of the Accounts Summary page.

  2. Select “Alert Settings” from the left menu

    Note: The first time you set up your Alerts, you will need to provide your preferred contact details under “Account Preferences”. To do this simply select “Edit”, update the appropriate contact information and “Save Changes”.

  3. Under Alert Settings, scroll down to the “Alert Details” section

  4. Select “Add Alerts” next to each account you wish to set an alert for and follow the on screen instructions including choosing how you want to receive Alerts - text message or email.

Setting Up Your Alerts Through the RBC Mobile App:

  1. Open and sign in to the RBC Mobile app.
  2. Tap on “More” from the bottom menu, then "Settings”.
  3. From “Settings”, tap on "Alerts”
  4. On the “Alert Settings” page, choose where you’d like to receive your alerts. If you’d like email alerts, enter your email address. For text message alerts, add your mobile phone number.
  5. Select the type of alerts and limits you want to set for each account, and follow the on-screen prompts.

You should begin receiving alerts within two business days.

Tip: You can choose one or all of the options for receiving alerts – text message, email and push notifications on your mobile device.

To receive push notifications on your mobile device

After you have set up your Alerts through RBC Online Banking or the RBC Mobile app:

  1. Open or download the latest version of the RBC Mobile app.
  2. Make sure your device settings allow for you to receive push notifications.
    • If it’s your first time signing in you will receive a request to allow notifications from the RBC Mobile app. Simply select “Allow” when prompted.
    • If you have already installed the RBC Mobile app, go into your device settings, select the RBC Mobile app, and ensure the “Allow Notifications” toggle is turned on.
 

1) Standard message and data rates may apply. You may be subject to fees from your mobile carrier according to your mobile messaging plan.

2) Credit Card, Budget and RBC Offer Alerts can only be set up and managed through RBC Online Banking.