Consolidating your entire daily banking needs to RBC Royal Bank^® has never been so simple.

CustomSwitch^® is a free¹ service program that provides you with a convenient and hassle-free way to transfer your pre-authorized transactions and bank accounts to RBC Royal Bank from another financial institution. Plus, by consolidating your accounts, you'll be able to lower the account service fees you pay.

Let Us Do The Work For You.

Simply visit your local branch to provide us with your details and authorization. All your account and pre-authorized transaction transfers will be taken care of in one step.

We can help you by:

• Transferring your pre-authorized payments from your old financial institution. For example, automatic debit payments like utility bills, loan payments, Registered Retirement Savings Plans (RRSPs), insurance premiums, club memberships, etc.
• Providing the necessary form to transfer the direct deposit of your pay cheque.
• Sending automatic notification to your pre-authorized payments so you don't have to complete numerous account change forms.
• Scheduling the changes so you can manage your cash flow during the process.
• Sending a request to transfer the balance and close your old account once all direct deposit & pre-authorized payment changes are completed.
• Providing advice on what to expect throughout the process.

What to Expect...

Visit your branch and we will complete and forward the CustomSwitch Authorization to the RBC Royal Bank CustomSwitch Centre on your behalf. During the process, a CustomSwitch Representative will call you at your pre-chosen date and time period to obtain your pre-authorized transaction information. Once everything is finalized, a letter of confirmation will be mailed to you.

It's just that simple...and free.

¹ Transfer fees or other fees and charges may apply when transferring your pre-authorized transactions and bank accounts to us. The transferring financial institution or entity may impose these fees or charges. Royal Bank of Canada is not responsible for any such fees or charges and you will be responsible for such fees or charges.