Written proof of claim must be provided to the Insurer, via our Insurance Service Centre. You are responsible for making all of your regular loan and lines of credit payments until the Insurer informs you that your claim has been approved.
You can obtain a claim form from your branch or by contacting the Insurance Service Centre at 1-800-ROYAL 2-3(1-800-769-2523). You can also print the claim forms online by clicking on the following links.
You must send the Life Insurance claim form within one year from the date of death, otherwise the claim will be denied.
Disability Insurance Claim
You must send the Disability Insurance form within 150 days from the day your disability started, otherwise the claim will be denied. You must provide medical evidence of the disability, at your expense.
Claim Status
If you are a RBC Royal Bank Online Banking client, you'll receive automatic updates on the status of your claim. You can view these updates in the Online Banking Message Centre.
