It's Easy, Secure & Affordable – just $13.50 per transaction2.

You are on: Overview

RBC International Remittance through RBC Royal Bank® Online Banking3 is a convenient, secure and cost-effective way to send money to family and friends living in other countries4. Take advantage of our low cost online service at only $13.50 for each transaction2. You'll save up to 5 times more than other service providers.

RBC International Remittance service makes sending money overseas:

• Fast. Complete your online transfer in less than 5 minutes
• Easy. Screen prompts walk you through each step
• Secure. RBC Online Banking Security Guarantee stands behind every transfer
• Convenient. 24/7 online access to send money to more than 120 countries4
• Affordable. Just $13.50 per transaction2 for up to $2,500 Canadian dollars1 (that is $1,500 more than most agencies)

You are on: Frequently Asked Questions

1. Who can use RBC International Remittance?
2. Where can I send money?
3. How much can I send at once?
4. How often can I use it?
5. When will the money be received?
6. Will the person I'm sending to have to pay any fees?
7. What do I need to send money this way?
8. What does the person I'm sending to need to do to receive it?
9. Do I have to send money during banking hours to the country in which my recipient lives?
10. Will the money arrive safely?
11. Is the transaction covered under the RBC Online Banking Security Guarantee?
12. What currency will the funds be received in?
13. Does the fee change depending on the amount I send?
14. How competitive is the fee compared to other services?
15. I send to one person regularly, do I have to re-enter their information every time?

1. Who can use RBC International Remittance?

RBC International Remittance is available to most personal deposit account clients enrolled in Online Banking6.

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2. Where can I send money?

You can send money to more than 120 countries worldwide. Funds may not be sent to the U.S., Puerto Rico, Canada and to restricted countries.

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3. How much can I send at once?

You can send up to $2,500 Canadian dollars (or equivalent) within a 24-hour period for $13.50 per remittance.

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4. How often can I use it?

You can send unlimited remittance transactions in a day provided they do not exceed $2,500 Canadian dollars (or equivalent) and there are sufficient funds in your account.

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5. When will the money be received?

Typically your recipient can access the funds within 2-3 business days.

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6. Will the person I'm sending to have to pay any fees?

While RBC does not charge the recipient any fees for receiving money, any intermediary financial institution or the recipient's financial institution may levy additional fees or service charges.

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7. What do I need to send money this way?

You will need:

• An RBC personal banking account3
• To be enrolled in RBC Online Banking
• Sufficient funds in your account to send
• The recipient's legal name and address
• The recipient's bank account number and the SWIFT Bank Identifier Code (BIC)  for the bank/branch where the funds are to be picked up7 or where the account for deposit is held

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8. What does the person I'm sending to need to do to receive it?

There are two ways your recipient can receive funds through RBC International Remittance:

• Credit Account: If you know your recipient's bank name and account number, RBC will simply transfer the funds directly into his or her account.
• Pay Upon Identification: If your recipient does not have a bank account, RBC can transfer the funds to an international bank branch. The bank will release the funds to your recipient with proof of identity (such as a government–issued photo ID). It is a good idea to have the recipient check with the bank regarding what identification is needed and whether the bank accepts pay upon identification.

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9. Do I have to send money during banking hours to the country in which my recipient lives?

No. You can use RBC International Remittance any time of the day or night, regardless of what time it is in your recipient's country.

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10. Will the money arrive safely?

Yes. Money you send using this service will arrive safely, provided that you have correctly entered the sending instructions.

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11. Is the transaction covered under the RBC Online Banking Security Guarantee?

Your transactions are completely covered by the RBC Online Banking Security Guarantee. If an unauthorized transaction is conducted through your RBC Online Banking service, you will be reimbursed 100% for any resulting losses to those accounts5.

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12. What currency will the funds be received in?

Your recipient will receive the funds in the currency you specify. Some countries may convert the funds into local currency (conversion fees may apply).

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13. Does the fee change depending on the amount I send?

No. $13.50 is the standard fee per transaction, for any amount up to $2,500 Canadian dollars (or equivalent) per day1.

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14. How competitive is the fee compared to other services?

Our fee is up to 5 times less than other services.

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15. I send to one person regularly, do I have to re-enter their information every time?

No. The RBC International Remittance service feature in Online Banking saves all of your recipient's information, saving you time whenever you send money to the same person.

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