From the Online Banking home page, under Banking, click "Pay Bills & Transfer Funds." Or, from the Account Balances page, choose "Pay Bills & Transfer Funds."

Choose "Create/Update Payee List."

From the Payee List page, you can add, edit and delete payees. To add a new payee, choose "Add New Payee."

Type the payee’s name, or a keyword (e.g., Royal Bank), and then click "Search." Tip: Generally, the fewer words you use, the more successful your search.

Your search results will return a list of payees. Choose your payee, and then click "Continue." If your payee is not listed, search again with a variation of the business name.

Enter your payee account number, and then click "Continue." The new payee account will be added immediately to your Payee List.

Note: If the online banking address of the payee does not match the address on your statement, then your payment may be made to the payee's national, rather than regional, centre.