The RSA SecurID* Token is a small device designed to help protect your account from fraudulent transactions. The device shows a unique, one-time sequence of numbers that changes every 60 seconds. No desktop software is required and no user maintenance or battery replacement is necessary.
Figure 1: RSA Secure ID Token
Approximate Size 1" by 2 "
A SecurID* Token has a 4-year life. The expiry date is located on the back of the device. RBC will issue a new token within three months of the expiry date.
Request a SecurID* Token
If your payments within one day will exceed $5000 you will need a SecurID* Token. The request may take up to 8 business days and you will be charged a one-time fee of $50.00.
Choose a branch near you
You may pick up your token at the branch of your choice. Once you receive your token, you may proceed to the "SecurID* Token - Activation" screen.
To protect your company's account from fraudulent activities, we are only able to release the SecurID* Token to the signing officer of the company.
SecurID* Token - Activation
Enter the number (PIN) now showing on the front of your SecurID* Token. The PIN will change every 60 seconds. The horizontal bars in the left-hand display panel represent the amount of time is remaining before the PIN changes.
Please take a few minutes to look at the SecurID* Token Pay Employees and Vendors Information Centre. All transactions will require you to enter your token PIN.
- Contact us immediately at 1 800 769-2520.
- Go to the "SecurID* Token Replacement Form".
- Complete the form as instructed.
- For a lost or damaged token, email the form as directed.
- Defective tokens should be mailed along with the form to
RBC Wellington SquareFor defective tokens, a replacement token will be sent free-of-charge within the 2-year warranty period.
Cash Management Operations
Token Enrolment Department, Transit 06398
180 Wellington Street West, 5th Floor
Toronto, Ontario, Canada