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Top Credit Card Questions
If your card has been stolen or permanently lost, call our 24-hour toll-free number 1-800-769-2512. We’ll block the card from future use and issue you a new card.Learn moreyour card being lost or stolen
You can easily lock and unlock your card through RBC Online Banking or the RBC Mobile app by selecting the card you want to lock and switching the toggle for Lock Card.Learn more about credit card lock
If you’re ever a victim of credit card fraud, take a deep breath--you’re ok. Call 1-800-769-2512 and we’ll be happy to help you. Provided you’ve take reasonable precautions to protect your PIN and your card, you’re covered for any fraudulent charges both online and in-store. For more information, view the Zero Liability policies by Visa and Mastercard.
Credit cards are important for things like making hotel reservations, car rentals, or online purchases. They’re convenient and secure, and help give you the freedom to manage your finances, cover unexpected emergencies and also take advantage of rewards and special insurances. They’re also an easy way to establish a credit history! Use our credit card selector to find a card that's right for you and apply online in just a few easy steps.
If you collect Avion points, you can easily redeem them for travel, merchandise, gift cards and more at rbcrewards.com. If you earn WestJet dollars, Avios or Asia Miles, you can redeem directly with the airline loyalty program connected to your card.
You can make a payment through any of the methods below:
- RBC Online Banking
- RBC Mobile app
- automated payments (so you’ll never need to worry about making your payment on time)
- by phone
- by mail
- in person at an RBC branch
- at an RBC Royal Bank ATM