Email Us

Complete the form below but be sure NOT to include any personal or confidential information+ including account numbers, client card numbers, PINs, etc.

Learn about communicating with us safely

You can expect a response to questions sent using this form within 1-2 days. If your need is urgent we recommend that you call us

* Required Information

*Select a Category:	Select... Accounts Client Card Cheques Branch and ATM Online & Telephone Banking Rates Student Banking Website Feedback Other
Subject of Your Inquiry:
*Comments:	Please limit your response to 3000 characters (including spaces).
*First Name:
*Last Name:
*Email Address:
*Confirm Email Address:

Submit

 

Your comments have been sent successfully.

You can expect our response by email within 1-2 days.

We're always happy to provide answers to your general questions about banking with us; however, for privacy reasons, we don't discuss our clients' personal financial matters using regular email.⁺

 

If your matter is urgent, please call us toll-free, within Canada and the U.S., at:

Personal Banking:	1-800-769-2510
Business Banking:	1-800-769-2520
TTY users:	1-800-661-1275

Outside Canada and the U.S.: Click here for more details.

 

Online Help, Tools and Resources:

• You might be able to find answers to your questions right away. Simply sign in to Online Banking and click the "Customer Service" tab at the top of any page.
• RBC Advice Centre
• RBC Solution Centre
• Calculators

Reset

 

Please note that we provide a secure message centre within RBC Online Banking where we can guarantee your communications are protected. We recommend, where possible, to use this function when dealing with your banking information. If you are an RBC Royal Bank client you can enrol online for Online Banking at any time to take advantage of this option.

Enrol Online

⁺Regular, unencrypted email is not secure. Never include personal or confidential information in a regular email. To discuss your personal information with us safely, send us a message via one of our secure message centres (the RBC Royal Bank Online Banking message centre, for example), or contact us by phone.

RBC will never ask you to provide, confirm or verify personal, login or account information through regular email or ask you to sign in to any online service. If you receive an email of this type, that appears to be from RBC, please forward it to phishing@rbc.com and then delete it. For more information please visit Email & Website Fraud.