{"id":57415,"date":"2021-12-17T17:27:00","date_gmt":"2021-12-17T17:27:00","guid":{"rendered":"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/how-junction-collective-launched-and-adapted-during-one-of-the-wildest-hiring-eras-in-history-opportunityknocks\/"},"modified":"2024-01-11T23:34:45","modified_gmt":"2024-01-12T04:34:45","slug":"how-junction-collective-launched-and-adapted-during-one-of-the-wildest-hiring-eras-in-history-opportunityknocks","status":"publish","type":"rbc_my_money_matter","link":"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/get-inspired\/business-success-stories\/how-junction-collective-launched-and-adapted-during-one-of-the-wildest-hiring-eras-in-history-opportunityknocks\/","title":{"rendered":"How Junction Collective launched and adapted during one of the wildest hiring eras in history #OpportunityKnocks"},"content":{"rendered":"<div class=\"wp-block-rbc-single-article-header\">\n\t<section class=\"section-grey cover pad-t-hlf\">\n\t\t<div class=\"section-inner w-half w-mob-full centered-margin cover section-grey pad-tb-0\">\n\t\t\t\t\t\t\t<div class=\"inline-block pill-container pill-taxonomies\">\n\t\t\t\t\t<div class=\"mar-b-hlf mob-mar-b snipe pill is-style-blue-pill\">\n\t\t\t\t\t\t<a class=\"primary-taxonomy\" href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/entrepreneur\/\">\n\t\t\t\t\t\t\t<span>Entrepreneur<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<h1 class=\"mar-b-hlf mar-t-0 mob-pad-lr-hlf h2 has-black-color\">How Junction Collective launched and adapted during one of the wildest hiring eras in history #OpportunityKnocks<\/h1><p class=\"mar-b-0 mob-pad-lr-hlf author-text\">By Diane Amato<\/p>\t\t\t\t\t<div class=\"featured-image-wrapper pos-rel\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"930\" height=\"620\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/Thumbnail-default-821.jpg?quality=80\" class=\" cover-image  wp-post-image\" alt=\"Illustrated graphic showing connections\" srcset=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/Thumbnail-default-821.jpg 930w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/Thumbnail-default-821.jpg?resize=300,200 300w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/Thumbnail-default-821.jpg?resize=768,512 768w\" sizes=\"auto, (max-width: 930px) 100vw, 930px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\t<div class=\"article mar-t-dbl\">\n\t\t\t\t<section>\n\t\t\t<div class=\"section-inner socials-section\">\n\t\t\t\t<div class=\"top-socials-bar mob-mar-b-hlf\">    <div class=\"social-links mob-mar-b-hlf mob-mar-t-hlf\">\n            <a class=\"social-button-wrapper sharing-custom sharing-email\" href=\"mailto:?subject=How Junction Collective launched and adapted during one of the wildest hiring eras in history #OpportunityKnocks &#038;body=Hi, I thought you might be interested in this article from RBC My Money Matters: https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/get-inspired\/business-success-stories\/how-junction-collective-launched-and-adapted-during-one-of-the-wildest-hiring-eras-in-history-opportunityknocks\/\">\n        <img decoding=\"async\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-email.svg\"\n          alt=\"envelope icon\">\n        <span>\n          Email        <\/span>\n      <\/a>\n      <div class=\"social-button-wrapper sharing-copy-wrapper\">\n        <button class=\"sharing-custom sharing-copy\" data-url=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/get-inspired\/business-success-stories\/how-junction-collective-launched-and-adapted-during-one-of-the-wildest-hiring-eras-in-history-opportunityknocks\/\">\n          <img decoding=\"async\"\n            src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-related.svg\"\n            alt=\"copy icon\">\n          <span id=\"sharing-copyUrl-Label\">\n            Copy URL          <\/span>\n        <\/button>\n        <input type=\"text\" class=\"sharing-copy-text\" aria-labelledby=\"sharing-copyUrl-Label\">\n      <\/div>\n    <\/div>\n  <\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section>\n\t\t\t<div class=\"section-inner w-half w-mob-full centered-margin pad-tb-0 mob-mar-t-hlf mob-mar-b\">\n\t\t\t\t<p class=\"cover-pub-line text-xs mar-b-hlf\">Published December 17, 2021 \u2022 7 Min Read<\/p>\t\t\t<\/div>\n\t\t<\/section>\n\t<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-rbc-section-block  pos-rel\" style=\"border-radius:0px\">\n<div class=\"wp-block-rbc-section-inner-block  section-inner w-half w-mob-full\" style=\"border-radius:0x\">\n<p class=\"wp-block-paragraph\"><i>Businesses are founded on moments of opportunity \u2014 on thoughts of &#8216;someone should do <b>this<\/b> or &#8216;I would love it if someone made <b>that<\/b> for my family.&#8217; The #OpportunityKnocks series showcases small business owners who have seized those moments to fill a market gap, solve a problem or address a new need \u2013 even in the face of adversity. Where some saw risk in an uncertain environment, these owners spotted opportunity and made their move. Learn how these Canadian businesses opened the door to create something new, different or better. Discover how when opportunity knocked, they answered.<\/i><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before launching their recruitment firm, the partners at <a href=\"http:\/\/junctioncollective.ca\" target=\"_blank\" rel=\"noopener\">Junction Collective<\/a> had a vision to change the recruiting paradigm. They saw an opportunity to bring more transparency, clarity and collaboration to the hiring experience for their clients and candidates alike. As soon as they opened their doors in March 2020, however, hiring came to a screeching halt due to the onset of the pandemic. Instead of closing up shop, the partners found ways to stay true to their original vision by nurturing relationships and doing some good while biding their time until the tide turned.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then the Great Resignation happened, as workers across North America voluntarily left jobs in search of better opportunities, more flexibility and a deeper sense of purpose. For Junction Collective, when opportunity knocked, it practically banged the door down.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">RBC recently chatted with partner Joanne Acri about the journey she and her partners have travelled since launching their recruitment start-up \u2013 and how they seized opportunities as they arose.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Q: What was it like opening a recruitment firm at the onset of the COVID-19 pandemic?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acri: COVID-19 hit while we were setting up shop. Everyone was losing their jobs \u2013 there were mass furloughs and layoffs. No one was hiring anybody. So, we just tried to be helpful. I started doing free Zoom calls on Fridays, where people could book 15-20 minutes with us and answer their questions. Space would fill up within 10 minutes. I helped people with their resumes at no cost, including at-risk youth and new immigrants. My partners, Amanda and Marcia, started doing portfolio reviews for people. We just wanted to be as helpful as we could in an industry that just got totally blown up.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But we never once considered cutting our losses in those challenging early days. We knew we had a winning and unique perspective to offer clients and candidates alike. When we founded Junction Collective, we wanted to create a recruiting agency for the Canadian marketing, advertising and creative industry. Since we&#8217;ve been on both sides of the recruiting fence \u2013 we&#8217;ve spent most of our careers in agency and marketing roles ourselves \u2013 we saw an opportunity to be a more transparent leader in the recruiting industry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Q: How did you use the downtime to your advantage?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acri: We built our own website and started getting all of our administrative pieces into place. We got all our contracts done, talked to lawyers, set up our bank account and figured out how to pay our taxes. All of this work would have actually been a lot harder if we&#8217;d hit the ground running, so in the end we were thankful to have had the time to set things up properly. It also gave us an opportunity to really spend some time listening to our candidates and future clients, to best understand their pain points during this crazy time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Q: When did you start to see the turnaround in the job market? <\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acri: We have a client in the U.S. and we started to see the turnaround there in early 2021. We saw crazy things start to happen, like overpaying candidates for jobs and offering huge signing bonuses. Then we started to witness &#8216;the big resignation&#8217; here and suddenly there were more jobs than people. And we got very busy because hiring got very difficult.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Q: How did your client conversations change?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acri: We started having discussions with our clients that we never thought we&#8217;d have. We were very transparent with them and would tell them, &#8216;however long you think this is going to take, double it and add $10,000 on top of the salary you think you want to pay. And, even more important, candidates in our industry now expect remote work and flexible working environments at least. We had to paint a picture of the situation they were walking into, what the market looked like now, and how the pandemic has turned office culture on its head permanently.<\/p>\n\n\n\n<div class=\"wp-block-rbc-rbc-block with-borders bg-cool-white pos-rel block-wpr\">\n<div class=\"wp-block-rbc-rbc-block-inner-block block-inner\">\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/discover.rbcroyalbank.com\/think-only-big-business-can-attract-and-retain-the-best-talent-here-are-6-ways-small-business-can-compete\/\" target=\"_blank\" rel=\"noreferrer noopener\">Think Only Big Business Can Attract and Retain the Best Talent? Here Are 6 Ways Small Business Can Compete<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Q: How has the current state of the work affected your business?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acri: Everything about recruitment is different than before the pandemic. We used to meet candidates face-to-face over coffee. Now we have to determine how to assess a candidate through Zoom. We have clients we have never actually met in real life \u2013 we have clients around North America now that we would have never had before. Our reach has expanded, both with respect to our clients and our candidates.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, as recruiters we would always go into clients&#8217; offices to understand the vibe and the culture. We don&#8217;t do that now, and the reality is, no one cares that a company has a cool office downtown because we&#8217;re all sitting in our living rooms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Q: You&#8217;re obviously really busy now. Are you going to be able to keep pace with the volume of work?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acri: Working remotely, I can get so much done in a day. I never would have taken 13 meetings in one day before, but now I can. We are all working at an extremely high level of productivity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Q: Is there anything you wish you had more time for?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acri: We are definitely missing our \u201cCEO&#8221; time. I haven&#8217;t been able to afford a chunk of time to think about how to move the business forward, for example, or have the capacity to step back and evaluate where we&#8217;re at.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Q: What has surprised you most since you started Junction Collective?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acri: First up, as a start-up I never would have thought we would be in a position to turn down business, but we have passed on work that doesn&#8217;t fit within our areas of expertise. We focus on what we do best and partner with other search firms, sharing business when we know another recruiter has the experience and relationships to better serve a client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, it&#8217;s been gratifying to hear from businesses that they&#8217;ve been hungry for a recruiting collective like ours. They appreciate our transparent approach and fee structure that is not usually seen in the recruiting industry.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Q: What would you say to other entrepreneurs who are starting up during unsettled times?<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acri: I work with candidates who, over a year into their job, have never met their boss, which causes a real lack of connection. There&#8217;s no job shadowing or casual conversations. So, I would recommend to new businesses, as they hire, to pay special attention to their onboarding and create meaningful connections with new staff. Otherwise, you&#8217;ll lose them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, make time to set up your business properly from the beginning \u2013 because once you get busy, you won&#8217;t have time to go back and manage all those administrative details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-rbc-rbc-default-collapsible\"><p><button class=\"collapse-toggle collapsed\" data-target=\"#collapse834a1009\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse834a1009\" data-dig-id=\"LP-57738-834a1009\" data-dig-category=\"LP\" data-dig-action=\"accordion closed\" action-closed=\"accordion closed\" action-opened=\"accordion open\" data-dig-label=\"Things our lawyers want you to know\"><span>Things our lawyers want you to know<\/span><span>Things our lawyers want you to know<\/span><\/button><\/p><div class=\"collapse-content collapse\" id=\"collapse834a1009\">\n<div class=\"wp-block-rbc-collapsible-inner-block collapse-inner\">\n<p class=\"wp-block-paragraph\">This article is intended as general information only and is not to be relied upon as constituting legal, financial or other professional advice. A professional advisor should be consulted regarding your specific situation. Information presented is believed to be factual and up-to-date but we do not guarantee its accuracy and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the authors as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Royal Bank of Canada or any of its affiliates.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\t\n\t<div class=\"wp-block-tk-spacer id-b67b6966-8bc6-4539-9247-e7a3d1906359\" aria-hidden=\"true\"><\/div>\n\t\n\n\n<p class=\"has-text-align-center h5 mar-b wp-block-paragraph\"><strong>Share This Article<\/strong><\/p>\n\n\n\n\t\t<div class=\"socials-block\">\n\t\t\t    <div class=\"social-links mob-mar-b-hlf mob-mar-t-hlf\">\n            <a class=\"social-button-wrapper sharing-custom sharing-email\" href=\"mailto:?subject=How Junction Collective launched and adapted during one of the wildest hiring eras in history #OpportunityKnocks &#038;body=Hi, I thought you might be interested in this article from RBC My Money Matters: https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/get-inspired\/business-success-stories\/how-junction-collective-launched-and-adapted-during-one-of-the-wildest-hiring-eras-in-history-opportunityknocks\/\">\n        <img decoding=\"async\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-email.svg\"\n          alt=\"envelope icon\">\n        <span>\n          Email        <\/span>\n      <\/a>\n      <div class=\"social-button-wrapper sharing-copy-wrapper\">\n        <button class=\"sharing-custom sharing-copy\" data-url=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/get-inspired\/business-success-stories\/how-junction-collective-launched-and-adapted-during-one-of-the-wildest-hiring-eras-in-history-opportunityknocks\/\">\n          <img decoding=\"async\"\n            src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-related.svg\"\n           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