{"id":57517,"date":"2022-09-21T19:10:00","date_gmt":"2022-09-21T19:10:00","guid":{"rendered":""},"modified":"2024-09-06T13:06:08","modified_gmt":"2024-09-06T17:06:08","slug":"how-to-improve-cyber-security-for-your-small-business-podcast","status":"publish","type":"rbc_my_money_matter","link":"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/money-academy\/cyber-security\/cyber-security-for-business\/how-to-improve-cyber-security-for-your-small-business-podcast\/","title":{"rendered":"How to Improve Cyber Security for Your Small Business: Podcast"},"content":{"rendered":"<div class=\"wp-block-rbc-single-article-header\">\n\t<section class=\"section-grey cover pad-t-hlf\">\n\t\t<div class=\"section-inner w-half w-mob-full centered-margin cover section-grey pad-tb-0\">\n\t\t\t\t\t\t\t<div class=\"inline-block pill-container pill-taxonomies\">\n\t\t\t\t\t<div class=\"mar-b-hlf mob-mar-b snipe pill is-style-blue-pill\">\n\t\t\t\t\t\t<a class=\"primary-taxonomy\" href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/entrepreneur\/\">\n\t\t\t\t\t\t\t<span>Entrepreneur<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<h1 class=\"mar-b-hlf mar-t-0 mob-pad-lr-hlf h2 has-black-color\">How to Improve Cyber Security for Your Small Business: Podcast<\/h1><p class=\"mar-b-0 mob-pad-lr-hlf author-text\">By RBC<\/p>\t\t\t\t\t<div class=\"featured-image-wrapper pos-rel\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"930\" height=\"620\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/TD-2022-09-21T145515.338.jpg?quality=80\" class=\" cover-image  wp-post-image\" alt=\"Cyber security image\" srcset=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/TD-2022-09-21T145515.338.jpg 930w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/TD-2022-09-21T145515.338.jpg?resize=300,200 300w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/TD-2022-09-21T145515.338.jpg?resize=768,512 768w\" sizes=\"auto, (max-width: 930px) 100vw, 930px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\t<div class=\"article mar-t-dbl\">\n\t\t\t\t<section>\n\t\t\t<div class=\"section-inner socials-section\">\n\t\t\t\t<div class=\"top-socials-bar mob-mar-b-hlf\">    <div class=\"social-links mob-mar-b-hlf mob-mar-t-hlf\">\n            <a class=\"social-button-wrapper sharing-custom sharing-email\" href=\"mailto:?subject=How to Improve Cyber Security for Your Small Business: Podcast &#038;body=Hi, I thought you might be interested in this article from RBC My Money Matters: https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/money-academy\/cyber-security\/cyber-security-for-business\/how-to-improve-cyber-security-for-your-small-business-podcast\/\">\n        <img decoding=\"async\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-email.svg\"\n          alt=\"envelope icon\">\n        <span>\n          Email        <\/span>\n      <\/a>\n      <div class=\"social-button-wrapper sharing-copy-wrapper\">\n        <button class=\"sharing-custom sharing-copy\" data-url=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/money-academy\/cyber-security\/cyber-security-for-business\/how-to-improve-cyber-security-for-your-small-business-podcast\/\">\n          <img decoding=\"async\"\n            src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-related.svg\"\n            alt=\"copy icon\">\n          <span id=\"sharing-copyUrl-Label\">\n            Copy URL          <\/span>\n        <\/button>\n        <input type=\"text\" class=\"sharing-copy-text\" aria-labelledby=\"sharing-copyUrl-Label\">\n      <\/div>\n    <\/div>\n  <\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section>\n\t\t\t<div class=\"section-inner w-half w-mob-full centered-margin pad-tb-0 mob-mar-t-hlf mob-mar-b\">\n\t\t\t\t<p class=\"cover-pub-line text-xs mar-b-hlf\">Published September 21, 2022 \u2022 20 Min Read<\/p>\t\t\t<\/div>\n\t\t<\/section>\n\t<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-rbc-section-block  pos-rel\" style=\"border-radius:0px\">\n<div class=\"wp-block-rbc-section-inner-block  section-inner w-half w-mob-full\" style=\"border-radius:0x\">\n<p>Just because you run a small business doesn&#8217;t mean you&#8217;re beyond being targeted for a cyber attack. Small businesses often hold the same sensitive customer information as larger enterprises. That, combined with fewer resources to devote to cyber security knowledge and mitigation, makes them an attractive target to hackers.<\/p>\n\n\n\n<p>RBC&#8217;s Chief Information Security Officer Adam Evans sat with Michael Argast, CEO of Kobalt.io, to discuss the small and medium-sized business landscape and the importance of cyber security.<\/p>\n\n\n\n<p>Listen to the full podcast:<\/p>\n\n\n\n<p><iframe loading=\"lazy\" src=\"https:\/\/w.soundcloud.com\/player\/?url=https%3A\/\/api.soundcloud.com\/tracks\/1355867038&amp;color=%23ff5500&amp;auto_play=false&amp;hide_related=true&amp;show_comments=false&amp;show_user=true&amp;show_reposts=false&amp;show_teaser=true\" width=\"100%\" height=\"166\" frameborder=\"no\" scrolling=\"no\" title=\"How to improve cyber security for your small business\"><\/iframe><\/p>\n\n\n\n<div class=\"wp-block-rbc-rbc-default-collapsible  mar-b-qtr\"><p><button class=\"collapse-toggle collapsed\" data-target=\"#collapsec1020539\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapsec1020539\" data-dig-id=\"LP-57517-c1020539\" data-dig-category=\"LP\" data-dig-action=\"accordion closed\" action-closed=\"accordion closed\" action-opened=\"accordion open\" data-dig-label=\" View transcript\"><span> View transcript<\/span><span> View transcript<\/span><\/button><\/p><div class=\"collapse-content collapse\" id=\"collapsec1020539\">\n<div class=\"wp-block-rbc-collapsible-inner-block collapse-inner\">\n<p>Adam Evans 0:00<\/p>\n\n\n\n<p>Hi everyone, this is Adam Evans, Chief Information Security Officer at RBC. Today is our Cyber Awareness Month podcast and I\u2019d like to welcome a special guest, Michael Argast from Kobalt.io<\/p>\n\n\n\n<p>Michael Argast 0:12<\/p>\n\n\n\n<p>Great to be here, I\u2019m really looking forward to this conversation.<\/p>\n\n\n\n<p>Adam Evans 0:15<\/p>\n\n\n\n<p>RBC has sought to extend its value to its client community by collaborating and working with third party companies to help our client communities with their security posture, Kobalt.io has worked with a few hundred small and medium sized organizations across North America to protect and grow their businesses by maturing their cybersecurity programs. Michael has over 20 years of cybersecurity experience across organizations large and small, and is working to bring the capabilities of enterprise security to organizations and make them more accessible to smaller firms. In 2021, we did a survey across small and medium sized organizations in Canada. And let me give you some insights. 44% of small and medium sized businesses think their businesses might be a victim of cybercrime in the next 12 months. One in four small businesses have an in house technology team also taking care of their security needs. One in five hire an outsourced IT consultant or a cloud service provider to provide technology services to them. Cybersecurity measures taken consists mostly of having an updated antivirus software installed as well as having firewalls for their internet connections. Limiting authority to install software introducing multifactor authentication and mandatory employee training is less common in small and medium sized businesses. One in three business owners or operators admit they are not prepared for potential Cyber attacks. And cybersecurity and data protection is regarded as the most important parameter or need when they\u2019re choosing a financial institution protecting the privacy of the information. And this is why we\u2019re working with companies like Kobalt.io is one of many ways to go above and beyond traditional banking to help entrepreneurs, small medium sized businesses manage, protect, and grow their businesses more efficiently. So very excited to have Michael on the show today. And Michael, I\u2019d like to start to start sorry to dig into the survey results a little bit and get your thoughts on some of the things that obviously we pulled out of small and medium sized business owners and operators with regards to their knowledge first about cybersecurity, and the things that they\u2019re concerned about operating their business.<\/p>\n\n\n\n<p>Michael Argast 2:23<\/p>\n\n\n\n<p>Thank you very much. And I\u2019m really excited to speak to this small business audience today. We definitely see a lot of correlation with our experiences, the survey data that you shared, you mentioned 44% believes they can be a victim of attack. And pretty much every small business we talked to is experiencing attacks, whether or not they actually cause damage and other questions. But we help our clients really understanding what cyberattacks are likely to impact your business, and what they can do that are meaningful steps to reduce that risk. And that\u2019s not always about spending money. You mentioned earlier, this idea of limiting authorities install software, multi factor authentication, and employee training. Those are all measures that can be taken that don\u2019t need to cost a lot and have a really big impact on their cybersecurity risk. Losing that we find when we talk to small and midsize businesses, protecting their client data addressing those privacy risks. And educating employees not only is important to protecting day-to-day operations, but helps them achieve compliance and accelerate the growth of their business. It doesn\u2019t matter if you\u2019re an RBC or any other large enterprise or government organization, you\u2019re looking for your small businesses that you work with and your suppliers have security of the data they exchange with you. And so security for small businesses can be a key element to driving growth.<\/p>\n\n\n\n<p>Adam Evans 3:44<\/p>\n\n\n\n<p>I totally agree. And I think what\u2019s really interesting is when you think about that in the context of the business landscape; this new digital business landscape that we\u2019re all operating our organizations in and we\u2019ve got the Cyber threat landscape that\u2019s evolving right along-side of this digital business landscape transformation that\u2019s been going on, for the last 10 or 15 years. In the small and medium sized business community that you service, how have you seen the Cyber threat landscape evolve for those businesses?<\/p>\n\n\n\n<p>Michael Argast 4:15<\/p>\n\n\n\n<p>Yeah, there\u2019s a couple of key evolutions, right? There\u2019s just a huge volume of attacks, especially since they started the COVID pandemic. I\u2019d say a doubling of the overall volume of attacks. Phishing, vishing, business email fraud especially, any sort of financial fraud has really gone through the roof. And you don\u2019t hear about financial fraud nearly as much. In the press in the news, as you hear about something like ransomware, it\u2019s actually a hugely prolific attack. The other thing that we see a lot of is that they\u2019re leveraging a lot of public data sources, even when they\u2019re targeting small businesses, right. So a good example of this is LinkedIn had a breach about two or three years ago. And they scraped everybody\u2019s email addresses and contact information. And they\u2019re able to use that information to target people who work inside of companies where they use personal email addresses where they can perform email impersonation at scale, right. So even if you\u2019re a 10 person company, you can receive what appears to be a very targeted message against your staff. The other thing that we\u2019re seeing is like in the past, and often see small businesses try to deal with cyber risk by buying Insurance. In cybersecurity Insurance has been a hot seller for Insurance companies, the last four or five years. Last year, insurers actually paid out more than they took it in premiums, and that\u2019s made Insurance increasingly expensive and more difficult to get. And so that ability to kind of defer or share the risk that insurers are starting to dwindle.<\/p>\n\n\n\n<p>Adam Evans 5:39<\/p>\n\n\n\n<p>Yes, certainly. You mentioned it earlier, it\u2019s a numbers game, they\u2019re trying to, to hit as many targets as they possibly can, and make or opportunistically either steal funds, harvest information that can be then taken back into this underground economy and sold as secondary and tertiary revenue for Cyber criminals. So we are certainly seeing this, you know, small, medium, large organizations, individuals, that commoditization or democratization of crime has become very prolific, and it\u2019s continuing to grow because of the amount of revenue that is being generated by Cyber criminals across the globe. And if I can shift gears for a second, Michael, I want to talk about sort of mid size companies, and the kinds of things that midsize companies are seeing and how does it differ from the smaller organizations? Is there an attack profile or a set of attack profiles that would be more geared to medium sized businesses; and certainly, what have you seen in the customers that you service?<\/p>\n\n\n\n<p>Michael Argast 6:44<\/p>\n\n\n\n<p>We\u2019ve definitely seen a willingness for attackers to be more long term and persistent. And going back to the kind of financial fraud or transaction fraud, like small instances, you might see, a whole bunch of spam type emails that will say \u201chey, buy some gift cards, the CEO needs them\u201d for some events or something like that, right. So kind of high volume, not incredibly sophisticated attacks. I\u2019ll just walk through really quickly an example of a long term persistent attack pattern that we see in mid-sized organizations more commonly. So start with an account compromise, they\u2019ll get into the email system, they\u2019ll move laterally throughout the accounts or the email system until they have administrative privileges. And then they\u2019ll persist long term, they\u2019ll register fake domain names, they\u2019ll read the emails that go back and forth. And they\u2019ll wait for a very large transaction, typically $100,000 or more to be in discussion. And then they will insert an email redirect during that transaction to their own kind of bank accounts and stuff like this. And the willingness for an attacker to be persistent long term and target an organization in a really sophisticated way. You know, in the past, you would see that against military organizations or large enterprise, but now you\u2019re seeing that against organizations that have 50 or 100 employees.<\/p>\n\n\n\n<p>Adam Evans 8:05<\/p>\n\n\n\n<p>Yeah, it\u2019s a great point. A lot of organizations wait for the event to happen, and that funds the development of a cybersecurity program. And trying to justify the need, before the event happens to a lot of business leaders is a hard hurdle to get over. So when we\u2019re thinking about building out a security program inside of an organization, the fact that you haven\u2019t had an event yet, doesn\u2019t necessarily mean that you shouldn\u2019t be investing in your cybersecurity journey and your posture. So can you talk a little bit about the experience that you\u2019ve got with the clients that you serve? And, and how they start their journey? And how do you sort of talk about some of the things that they need to integrate into their security programs?<\/p>\n\n\n\n<p>Michael Argast 8:47<\/p>\n\n\n\n<p>Yeah, that\u2019s a great question, Adam. One of the things that we believe, fundamentally at Kobalt.io is that cybersecurity is an area that needs to be focused on risks to business, right. And every organization is different, you have you collect different types of data, you interact with clients differently, your internal resources are different. And so no being able to understand which cybersecurity threats are actually likely to impact you, and what are the steps that you can take against each of those different threats is really important. One of the reasons that we take that approach is ultimately long term, the resilience of your organization is going to depend on building a culture of cybersecurity. So a culture that isn\u2019t just some person in a closet in IT working on the problem, but actually starts with a Board in tax leadership and management, all the way down to the frontline employees who interact with customers and deal with all the day to day work for the company. And by taking risk and working it all the way through a roadmap and implementation, you\u2019re able to draw that connective tissue between what the leadership cares about the strategy of the business down to the day to day operations at the frontline. And so, that approach we have found has worked really well for our customers. One of the things that personally as an operator I\u2019m most proud of is the fact that our customers do experience a significant lower rate of incidents and significant incidents. But I do want to come back to that kind of whole thing that we see a pattern that occurs again and again, within security, which is \u2013 organizations often under invest until they experienced that kind of black swan event that says unexpected, large incident. And the reality is, we\u2019re dealing with incidents all the time in life, right. I like to think of it as like a traffic analysis. Alright, so you might be thinking about something that\u2019s really big incident in traffic, which would be like, I don\u2019t know, bridge collapse or something like that, that\u2019s going to cause a complete catastrophe. But the reality is these fender benders and car crashes and things like this that happen all the time. And the same thing happens in cybersecurity and building culture and resilience and visibility and awareness. enables you to build the organizational muscles so that when the big thing happens, you have the capability of dealing with that rather than kind of running around and having what it was originally a medium sized issue becomes bigger because of an inability to properly respond.<\/p>\n\n\n\n<p>Adam Evans 11:16<\/p>\n\n\n\n<p>Yeah, the culture is such an important point, when I think about companies that I\u2019ve gone in and looked at in my career or working within RBC with our supplier community and some of our business clients, the culture is really, really important. And I think there\u2019s a couple of reasons that have really crystallized the idea for me, and obviously, the first one you sort of touched upon where when you get the support at the top of your organization, that security is a priority to the viability of your organization, and maintaining the trust and the relationship that you have with your client, it now gets embedded into the DNA of the organization. The second part of it is really about aligning security priorities with your business priorities, and they don\u2019t have to be mutually exclusive. And the way that we\u2019re thinking about it is we believe that the security priorities can align, and evolve and actually make the business priorities that we\u2019ve set in the institution more successful, because they\u2019re highly available, they\u2019re more resilient to this digital threat landscape that we\u2019re operating our business services in. So that that really starts with a cultural shift inside of an organization and making sure that everybody in that organization understands the priority that Cyber has in the delivery of Business Services, and the overall success of the business. I\u2019m going to shift gears on you for a second. And we\u2019re going to, we\u2019re going to flip into another question that you know, talks about the growth of business and how you can affect or how effective cybersecurity practices can have a positive impact on the growth of your business. And when you think about your client community, Michael, can you talk a little bit about, when you you\u2019ve referred to it, as people get more resilient to the digital threat landscape, that they\u2019re operating their business, and obviously their services are up for longer, they\u2019re uninterrupted, they can continue to deliver business to their clients. Can you talk a little bit more about the growth of business services in the success of business based on sound security practices?<\/p>\n\n\n\n<p>Michael Argast 13:21<\/p>\n\n\n\n<p>There are two kinds of areas that I\u2019ll talk about here. So one is operational growth. And you talked about cybersecurity. And I\u2019m going to paraphrase is a business enabler, right, so supporting all these different business initiatives. And it kind of a classic example that in recent years is, many organizations shifted to remote work. Alright, many have widely adopted cloud services. And those two things fundamentally have cybersecurity underpinning. If you don\u2019t have the strong remote work capabilities and support that can enable people to access to data and work with that data in a remote fashion, then you\u2019re forced back into offices. And that just has not worked well, for a lot of organizations in the last few years. So this is operations, being supported by Cyber security is critical. But one of the things that we\u2019re seeing a lot of within our customer base is, small businesses are suppliers to larger businesses, this is just kind of the way the world operates today. And if you think about an organization like RBC, you probably have 1000s of suppliers that provide the software and services and all the things and you work with those suppliers, you want to make sure that your client data and the data that you have seen goes suppliers to secure. And so businesses that invest in that security and are able to prove to their clientele, that they\u2019re doing the right things, find that their sales cycles are faster that they\u2019re able to win larger and more complex deals with more mature clients. And in the past, you\u2019d see organizations the size of RBC, caring about this. But frankly, you can be talking to an organization with 50 or 100 employees today. And they\u2019re also now doing third party risk management and looking at their suppliers and making sure that those suppliers are robust and resilient. And so it doesn\u2019t really matter how small your business is anymore. You\u2019re going to be speaking to customers that are going to be caring about cybersecurity in a way that just was not on their radar a few years ago. So obviously addressing that effectively, being able to communicate what you\u2019re doing around your city program. Being able to demonstrate that you\u2019re partnering with a company like Kobalt.io, really can make a huge difference in terms of your ability to quickly acquire customers and achieve your growth objectives.<\/p>\n\n\n\n<p>Adam Evans 15:27<\/p>\n\n\n\n<p>Yeah, it\u2019s a great point. I think the supplier ecosystem that all businesses are building for themselves to deliver services, to your point, maybe delivered by a company of five people, or a company of 5000 people. And it\u2019s the integrity of the services that really matter. And when that supply chain starts to break down, because there\u2019s a lack of resiliency in that supply chain, to the Cyber threat landscape, it becomes problematic for a financial institution like RBC, or a small and medium sized business to maintain the integrity and the trust of their clients. Now, I\u2019m going to move into the some closing remarks here, the first thing I want to talk about or reiterate, is the support for small and medium sized businesses looking to improve their security posture in Michael and I have talked about this doesn\u2019t have to be a massive undertaking, it doesn\u2019t have to be a very expensive undertaking for small and medium sized businesses to get involved and take the first steps into improving their security posture and their security hygiene. Whether it\u2019s through risk assessments, talking to a company like Kobalt.io, about what are the things that I need to be concerned about? What are the things in the assets that I want to protect? And how do I want to monitor those crown jewels of my organization for any sort of behavior that we would consider threat actor behavior or bad behavior. That piece is a very important first step for small and medium sized businesses risk assessments, and figuring out what you want to monitor for. At the bottom of the recording, we\u2019re going to include some links and instructions on how people can leverage MFA, how they can utilize MFA that\u2019s available to them, whether it\u2019s free applications online, and you can implement these things on your cell phones, and you can start to leverage multifactor authentication, Mike and I both talked about it. And it\u2019s an incredibly important step to take to protecting yourself online. And it will help you not just protect your bank accounts with RBC, but as your Operating online with your Gmail accounts or your Amazon accounts, the multifactor authentication just makes it much harder for Cyber criminals to gain unauthorized access to your information, or your accounts. And, Michael, I would like to thank you for taking the time today and joining us on this podcast for Cyber Awareness Month; great conversation. It\u2019s always interesting to hear perspectives, from people that are involved in different segments of the client population, certainly that we serve you working with small, medium sized businesses and large organizations throughout your career, gave us some great insight onto how we improve our cybersecurity posture as individuals as well as the companies that we work in and maybe with that, I will leave the last word to you.<\/p>\n\n\n\n<p>Michael Argast 18:22<\/p>\n\n\n\n<p>Thank you so much, Adam. We are so excited to be collaborating with RBC in protecting the security of your small and midsize businesses. I\u2019m personally a huge believer that small midsize organizations are the engine of growth and Innovation inside the Canadian economy and pleased and proud to be serving them. We will mention that we\u2019re providing a 10% discount to RBC clients. As for our risk assessment, security, monitoring and program services, but more importantly, all of our prices are really targeted towards the needs of small and mid-sized businesses and our services are designed with that in mind. And so, if you have any needs insecurity, we\u2019d love to hear from you and Adam, again, thank you so much for the opportunity to talk to you talk to your audience, and everyone out there\u2026 stay secure!<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\n<p>Surprisingly, many small businesses still don\u2019t take steps to protect themselves. A recent RBC survey revealed that only 1 in 4 small businesses have an in-house IT Team, and one in five hire an outsourced IT consultant and\/or cloud service provider. But, effective cyber security practices set small and medium businesses on the path to business growth. Adam explains that it\u2019s \u201cabout aligning security priorities with your business priorities \u2026 the security priorities can align, and evolve and make the business priorities that you\u2019ve set in the institution more successful because they\u2019re more resilient to this digital threat landscape that you\u2019re operating your business services in.\u201d<\/p>\n\n\n\n<div class=\"wp-block-columns has-border-color has-rbc-bright-blue-tint-1-border-color has-white-color has-rbc-bright-blue-tint-1-background-color has-text-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"border-width:1px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-white-color has-text-color\"><a href=\"https:\/\/landing.kobalt.io\/en-ca\/rbc-client-podcast\" data-dig-id=\"LP-57517-8776d4b2\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Learn more\" class=\"rbc-link-format\">Learn more<\/a>&nbsp;about Kobalt.io offers and programs for small or medium-sized businesses.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to improve your personal cyber security<\/h2>\n\n\n\n<p>Small businesses are comprised of individuals with personal cyber security concerns \u2014 protecting yourself from cyber crime or helping educate your children on the safe ways of interacting online. Michael points out a few things to keep in mind.<\/p>\n\n\n\n<p>The first is to turn on 2-Step or multi-factor authentication (MFA) anywhere you can. As he explains, \u201cIt doesn&#8217;t cost a lot of money, and it might be a little bit of an inconvenience when you first set it up, but it gets easier. And it dramatically reduces the probability that one of your accounts \u2014 and all of the data behind it \u2014 is likely to be compromised.&#8221;<\/p>\n\n\n\n<p>For example, RBC offers MFA at no cost to retail accounts. <a href=\"https:\/\/www.rbcroyalbank.com\/ways-to-bank\/mobile\/rbc-mobile-app\/2step\/\">Click here<\/a> for more details.<\/p>\n\n\n\n<p>The second is ensuring your password is properly protected, and you&#8217;re running updates and anti-malware software from a reputable vendor.<\/p>\n\n\n\n<p>For more information, visit <a href=\"https:\/\/www.rbc.com\/cyber-security\/how-to-protect-your-business\/index.html\" target=\"_blank\" rel=\"noopener\">RBC Cyber Security for Business<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-columns has-border-color has-grey-border-color has-light-grey-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"border-width:1px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>For more news, resources and cyber tips visit&nbsp;<a href=\"https:\/\/www.rbc.com\/cyber-security\/index.html\">rbc.com\/cyber<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<p>&nbsp;<b>Additional resources: <\/b><\/p>\n\n\n\n<ul class=\"wp-block-rbc-list default is-style-blue-disc\">\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/support.google.com\/accounts\/answer\/1066447?hl=en&amp;co=GENIE.Platform%3DAndroid\" target=\"_blank\" rel=\"noreferrer noopener\">Verification codes with Google Authenticator<\/a><\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/www.microsoft.com\/en-ca\/p\/microsoft-authenticator\/9nblgggzmcj6?activetab=pivot:overviewtab\" target=\"_blank\" rel=\"noreferrer noopener\">Verification codes with Microsoft Authenticator<\/a><\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-rbc-list-item\">\n<p><a href=\"https:\/\/support.apple.com\/en-us\/HT204915\" target=\"_blank\" rel=\"noreferrer noopener\">Two-factor authentication for Mac devices<\/a><\/p>\n<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-rbc-rbc-default-collapsible\"><p><button class=\"collapse-toggle collapsed\" data-target=\"#collapse834a1009\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse834a1009\" data-dig-id=\"LP-57738-834a1009\" data-dig-category=\"LP\" data-dig-action=\"accordion closed\" action-closed=\"accordion closed\" action-opened=\"accordion open\" data-dig-label=\"Things our lawyers want you to know\"><span>Things our lawyers want you to know<\/span><span>Things our lawyers want you to know<\/span><\/button><\/p><div class=\"collapse-content collapse\" id=\"collapse834a1009\">\n<div class=\"wp-block-rbc-collapsible-inner-block collapse-inner\">\n<p>This article is intended as general information only and is not to be relied upon as constituting legal, financial or other professional advice. A professional advisor should be consulted regarding your specific situation. Information presented is believed to be factual and up-to-date but we do not guarantee its accuracy and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the authors as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Royal Bank of Canada or any of its affiliates.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\t\n\t<div class=\"wp-block-tk-spacer id-54ffea33-1998-4652-b2c1-c1e35d455241\" aria-hidden=\"true\"><\/div>\n\t\n\n\n<p class=\"has-text-align-center h5 mar-b\"><strong>Share This Article<\/strong><\/p>\n\n\n\n\t\t<div class=\"socials-block\">\n\t\t\t    <div class=\"social-links mob-mar-b-hlf mob-mar-t-hlf\">\n            <a class=\"social-button-wrapper sharing-custom sharing-email\" href=\"mailto:?subject=How to Improve Cyber Security for Your Small Business: Podcast &#038;body=Hi, I thought you might be interested in this article from RBC My Money Matters: https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/money-academy\/cyber-security\/cyber-security-for-business\/how-to-improve-cyber-security-for-your-small-business-podcast\/\">\n        <img decoding=\"async\" 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class=\"wp-block-tk-spacer id-5040b915-c80b-4549-bc86-0acf17bff6ef\" aria-hidden=\"true\"><\/div>\n\t\n\n\n\t\t\t<div class=\"wp-block-rbc-single-post-topics related-topics-links\">\n\t\t\t\t<p class=\"h5 mar-r-hlf\">Topics:<\/p>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/entrepreneur\/\" class=\"btn topic mar-t-0 mar-r-qtr mar-b-hlf\">Entrepreneur<\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/ideas-and-insights\/\" class=\"btn topic mar-t-0 mar-r-qtr mar-b-hlf\">Ideas and Insights<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-rbc-section-block  pos-rel mob-pad-t-dbl\" style=\"border-radius:0px\">\n<div class=\"wp-block-rbc-section-inner-block  section-inner\" style=\"border-radius:0x\">\n<h2 class=\"wp-block-heading mar-b mob-mar-b-dbl mar-t-0\" id=\"h-read-this-next\">Read This Next<\/h2>\n\n\n\t\t\t<div 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Taxpayers can Protect their Data this Season<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class= 'grid-one-third grid-tb-full grid-mob-full mar-b'>\n\t\t\t\t\t\t\t\t\t\t<article class=\"col-wpr mar-b-0 mar-r-0 mar-l-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"postcard-img-ctr post-card-image col-md-12 col-xs-6 mob-mar-b-0 pad-l-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/03\/Digital-Safety-Scams-Business-Article-Image.jpg?quality=80&amp;w=1000\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Three colleagues looking at a computer.\" srcset=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/03\/Digital-Safety-Scams-Business-Article-Image.jpg 1000w, 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class=\"card-title h4 mar-t-0\">Cyber Security for Businesses: How to Prevent and Respond to Scams<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n<\/section>\n<style class=\"advgb-styles-renderer\">\n\t\t.wp-block-tk-spacer.id-54ffea33-1998-4652-b2c1-c1e35d455241 {\n\t\theight: 96px;\n\t}\n\n\t@media ( max-width: 480px ) {\n\t\t.wp-block-tk-spacer.id-54ffea33-1998-4652-b2c1-c1e35d455241 {\n\t\t\theight: 30px;\n\t\t}\n\t}\t\n\t\t.wp-block-tk-spacer.id-5040b915-c80b-4549-bc86-0acf17bff6ef {\n\t\theight: 60px;\n\t}\n\n\t@media ( max-width: 480px ) {\n\t\t.wp-block-tk-spacer.id-5040b915-c80b-4549-bc86-0acf17bff6ef {\n\t\t\theight: 30px;\n\t\t}\n\t}\t<\/style>","protected":false},"excerpt":{"rendered":"<p>Small businesses, with less security protection and fewer resources dedicated to cyber security, are a softer target for cyber attacks.<\/p>\n","protected":false},"author":10,"featured_media":53444,"parent":57323,"menu_order":0,"template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"tags":[157,76],"rbc_content_type":[221],"rbc_audience":[110],"rbc_lob_group":[133],"rbc_difficulty_level":[33],"rbc_mmm_category":[321,376,304],"class_list":["post-57517","rbc_my_money_matter","type-rbc_my_money_matter","status-publish","has-post-thumbnail","hentry","tag-entrepreneur","tag-ideas-and-insights","rbc_content_type-podcast","rbc_audience-business-owners","rbc_lob_group-cyber-security","rbc_difficulty_level-beginner","rbc_mmm_category-cyber-security","rbc_mmm_category-cyber-security-for-business","rbc_mmm_category-money-academy"],"acf":{"contently_publication_id":"335008","custom_author":"RBC","rbc_video_header":"","rbc_media_duration":"","rbc_toc_for_mmm_tag":"h2","rbc_toc_for_mmm_limit":6,"rbc_toc_for_mmm":null,"rbc_toc_for_mmm_action":""},"yoast_head":"<!-- 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