{"id":57824,"date":"2021-07-09T15:02:00","date_gmt":"2021-07-09T15:02:00","guid":{"rendered":"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/money-academy\/cyber-security\/understanding-cyber-security\/ask-the-expert-how-can-mobile-banking-help-you-protect-and-manage-your-money\/"},"modified":"2024-03-05T10:07:14","modified_gmt":"2024-03-05T15:07:14","slug":"ask-the-expert-how-can-mobile-banking-help-you-protect-and-manage-your-money","status":"publish","type":"rbc_my_money_matter","link":"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/money-academy\/cyber-security\/understanding-cyber-security\/ask-the-expert-how-can-mobile-banking-help-you-protect-and-manage-your-money\/","title":{"rendered":"How Can Mobile Banking Help You Protect and Manage Your Money?"},"content":{"rendered":"<div class=\"wp-block-rbc-single-article-header\">\n\t<section class=\"section-grey cover pad-t-hlf\">\n\t\t<div class=\"section-inner w-half w-mob-full centered-margin cover section-grey pad-tb-0\">\n\t\t\t\t\t\t\t<div class=\"inline-block pill-container pill-taxonomies\">\n\t\t\t\t\t<div class=\"mar-b-hlf mob-mar-b snipe pill is-style-blue-pill\">\n\t\t\t\t\t\t<a class=\"primary-taxonomy\" href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/banking-digital-banking\/\">\n\t\t\t\t\t\t\t<span>Banking\/ Digital banking<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<h1 class=\"mar-b-hlf mar-t-0 mob-pad-lr-hlf h2 has-black-color\">How Can Mobile Banking Help You Protect and Manage Your Money?<\/h1><p class=\"mar-b-0 mob-pad-lr-hlf author-text\">By Diane Amato<\/p>\t\t\t\t\t<div class=\"featured-image-wrapper pos-rel\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/RBC_Banner@2x-50-2-1.jpg?quality=80\" class=\" cover-image  wp-post-image\" alt=\"\" srcset=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/RBC_Banner@2x-50-2-1.jpg 1200w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/RBC_Banner@2x-50-2-1.jpg?resize=300,157 300w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/RBC_Banner@2x-50-2-1.jpg?resize=768,401 768w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2023\/09\/RBC_Banner@2x-50-2-1.jpg?resize=1024,535 1024w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\t<div class=\"article mar-t-dbl\">\n\t\t\t\t<section>\n\t\t\t<div class=\"section-inner socials-section\">\n\t\t\t\t<div class=\"top-socials-bar mob-mar-b-hlf\">    <div class=\"social-links mob-mar-b-hlf mob-mar-t-hlf\">\n            <a class=\"social-button-wrapper sharing-custom sharing-email\" href=\"mailto:?subject=How Can Mobile Banking Help You Protect and Manage Your Money? &#038;body=Hi, I thought you might be interested in this article from RBC My Money Matters: https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/money-academy\/cyber-security\/understanding-cyber-security\/ask-the-expert-how-can-mobile-banking-help-you-protect-and-manage-your-money\/\">\n        <img decoding=\"async\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-email.svg\"\n          alt=\"envelope icon\">\n        <span>\n          Email        <\/span>\n      <\/a>\n      <div class=\"social-button-wrapper sharing-copy-wrapper\">\n        <button class=\"sharing-custom sharing-copy\" data-url=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/money-academy\/cyber-security\/understanding-cyber-security\/ask-the-expert-how-can-mobile-banking-help-you-protect-and-manage-your-money\/\">\n          <img decoding=\"async\"\n            src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-related.svg\"\n            alt=\"copy icon\">\n          <span id=\"sharing-copyUrl-Label\">\n            Copy URL          <\/span>\n        <\/button>\n        <input type=\"text\" class=\"sharing-copy-text\" aria-labelledby=\"sharing-copyUrl-Label\">\n      <\/div>\n    <\/div>\n  <\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section>\n\t\t\t<div class=\"section-inner w-half w-mob-full centered-margin pad-tb-0 mob-mar-t-hlf mob-mar-b\">\n\t\t\t\t<p class=\"cover-pub-line text-xs mar-b-hlf\">Published July 9, 2021 \u2022 4 Min Read<\/p>\t\t\t<\/div>\n\t\t<\/section>\n\t<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-rbc-section-block  pos-rel\" style=\"border-radius:0px\">\n<div class=\"wp-block-rbc-section-inner-block  section-inner w-half w-mob-full\" style=\"border-radius:0x\">\n<p>Mobile banking is one of the safest and most secure ways to manage your money. In a recent conversation, Liam Elliott, Senior Manager of Digital Identity and Security at RBC answers some questions about mobile banking, addressing common consumer concerns.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: How safe is it to do your banking on a cell phone?<\/h2>\n\n\n\n<p>&#8220;Banking through an app on your phone or tablet \u2014 also commonly referred to as mobile banking \u2014 is one of the safest ways to bank for a few reasons,&#8221; says Elliott.<\/p>\n\n\n\n<p>For starters, there are many layers of security that work together to create a secure banking environment in mobile banking apps.<\/p>\n\n\n\n<ul class=\"wp-block-rbc-list default is-style-blue-disc\">\n<li class=\"wp-block-rbc-list-item\">\n<p class=\"is-style-default default\">Banks take great care to make online and mobile banking safe and secure, using a variety of technologies and security mechanisms to protect their clients&#8217; financial information.<\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-rbc-list-item\">\n<p>Mobile phones tend to have built-in cryptographic (coded) hardware that can be leveraged to improve security and authentication. Think facial recognition, eye scanning, Touch ID, or other biometric identification features that come with many phones.<\/p>\n<\/li>\n\n\n\n<li class=\"wp-block-rbc-list-item\">\n<p>The App Store and Google Play also have strict standards, and bank apps must go through extensive testing and verification before they are made available.<\/p>\n<\/li>\n<\/ul>\n\n\n\n<p>&#8220;From a technology standpoint, the hardware and software security features that exist on the phone make banking very secure,&#8221; says Elliott.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: More sites now require complex sign-ins. Do extra steps help protect information?<\/h2>\n\n\n\n<p>Multiple steps \u2014 typically known as &#8220;two-step verification&#8221; or &#8220;multi-factor authentication&#8221; \u2014 are an added security feature that asks users to provide two different types of information to prove their identity.<\/p>\n\n\n\n<p>For example, you&#8217;ll need to prove that you own your phone, the associated cell number and are able to unlock it before being given the authorization to receive a code to input into a site or an app. Unless hackers get your phone, your phone passcode, your email address and your email password, they won&#8217;t be able to log in.<\/p>\n\n\n\n<p>&#8220;Two-step verification gives us the advantage that if one channel \u2014 such as username\/password \u2014 is compromised for any reason, we have alternative methods to reach out to you, and ensure another layer of security is used to protect against hackers accessing your banking information,&#8221; explains Elliott.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: What other mobile banking features can help boost security?<\/h2>\n\n\n\n<p>Card Lock and <i>Interac<\/i> e-Transfer Autodeposit are two features that add extra security to mobile banking.<\/p>\n\n\n\n<p>Card Lock, for example, allows you to <a href=\"https:\/\/www.rbcroyalbank.com\/dms\/mobile\/lock-card\/\" target=\"_blank\" rel=\"noopener\">lock your card directly from your phone<\/a> if you&#8217;ve misplaced it. &#8220;With this feature, you don&#8217;t need to worry that your card will be misused if it&#8217;s been lost or stolen,&#8221; says Elliott.<\/p>\n\n\n\n<p>The Autodeposit feature for e-Transfer transactions also adds another layer of protection while adding more convenience. &#8220;Autodeposit acts as a security feature because it removes the step of having to enter and communicate a security question and answer,&#8221; Elliott says.<\/p>\n\n\n\n<p>What&#8217;s more, Autodeposit helps protect you against email fraud. &#8220;With Autodeposit, there is no security question to email, answer or intercept,&#8221; says Elliott.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: How can monitoring accounts digitally help keep finances safe?<\/h2>\n\n\n\n<p>Besides giving you a clear view of your banking activity, checking your accounts regularly actually boosts the effectiveness of behind-the-scenes processes.<\/p>\n\n\n\n<p>&#8220;At RBC, every time you check in with your accounts, we have a record of that,&#8221; explains Elliott. &#8220;If that check-in doesn&#8217;t fit the pattern, we will challenge you with a Personal Verification Question. We score each of your logins, and every transaction thereafter is monitored by the fraud department. If they see something unusual after a strange login, they can step in and stop a fraudulent transaction before it happens.&#8221;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Q: Lastly, what are easy things people can do to help keep their banking information safe?<\/h2>\n\n\n\n<p>&#8220;First and foremost, do not re-use your passwords,&#8221; urges Elliott. &#8220;Whatever password you&#8217;re using for your banking, use something else for other sites you log into.&#8221;<\/p>\n\n\n\n<p>Also, <a href=\"https:\/\/www.rbcroyalbank.com\/ways-to-bank\/mobile\/rbc-mobile-app\/2step\/\" target=\"_blank\" rel=\"noopener\">setting up two-step verification<\/a> is simple and you only have to set it up once and then you are better protected.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-rbc-rbc-default-collapsible\"><p><button class=\"collapse-toggle collapsed\" data-target=\"#collapse834a1009\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse834a1009\" data-dig-id=\"LP-57738-834a1009\" data-dig-category=\"LP\" data-dig-action=\"accordion closed\" action-closed=\"accordion closed\" action-opened=\"accordion open\" data-dig-label=\"Things our lawyers want you to know\"><span>Things our lawyers want you to know<\/span><span>Things our lawyers want you to know<\/span><\/button><\/p><div class=\"collapse-content collapse\" id=\"collapse834a1009\">\n<div class=\"wp-block-rbc-collapsible-inner-block collapse-inner\">\n<p>This article is intended as general information only and is not to be relied upon as constituting legal, financial or other professional advice. A professional advisor should be consulted regarding your specific situation. Information presented is believed to be factual and up-to-date but we do not guarantee its accuracy and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the authors as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Royal Bank of Canada or any of its affiliates.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\t\n\t<div class=\"wp-block-tk-spacer id-ddc07daf-be45-45e2-a22d-5b86686f599d\" aria-hidden=\"true\"><\/div>\n\t\n\n\n<p class=\"has-text-align-center h5 mar-b\"><strong>Share This Article<\/strong><\/p>\n\n\n\n\t\t<div class=\"socials-block\">\n\t\t\t    <div class=\"social-links mob-mar-b-hlf mob-mar-t-hlf\">\n            <a class=\"social-button-wrapper sharing-custom sharing-email\" href=\"mailto:?subject=How Can Mobile Banking Help You Protect and Manage Your Money? &#038;body=Hi, I thought you might be interested in this article from RBC My Money Matters: https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/money-academy\/cyber-security\/understanding-cyber-security\/ask-the-expert-how-can-mobile-banking-help-you-protect-and-manage-your-money\/\">\n        <img 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\t\t<\/div>\n\n\t\t\n\n\t\n\t<div class=\"wp-block-tk-spacer id-c5c1be42-c782-4438-bc16-d4cb0b35a4ca\" aria-hidden=\"true\"><\/div>\n\t\n\n\n\t\t\t<div class=\"wp-block-rbc-single-post-topics related-topics-links\">\n\t\t\t\t<p class=\"h5 mar-r-hlf\">Topics:<\/p>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/banking-digital-banking\/\" class=\"btn topic mar-t-0 mar-r-qtr mar-b-hlf\">Banking\/ Digital banking<\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/cyber-tips\/\" class=\"btn topic mar-t-0 mar-r-qtr mar-b-hlf\">Cyber Tips<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-rbc-section-block  pos-rel mob-pad-t-dbl\" style=\"border-radius:0px\">\n<div class=\"wp-block-rbc-section-inner-block  section-inner\" style=\"border-radius:0x\">\n<h2 class=\"wp-block-heading mar-b mob-mar-b-dbl mar-t-0\" id=\"h-read-this-next\">Read This 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Scams<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class= 'grid-one-third grid-tb-full grid-mob-full mar-b'>\n\t\t\t\t\t\t\t\t\t\t<article class=\"col-wpr mar-b-0 mar-r-0 mar-l-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"postcard-img-ctr post-card-image col-md-12 col-xs-6 mob-mar-b-0 pad-l-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/03\/Tax-Tips-Article-Image.jpg?quality=80&amp;w=1000\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Woman typing on a computer while reviewing a financial statement.\" srcset=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/03\/Tax-Tips-Article-Image.jpg 1000w, 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Taxpayers can Protect their Data this Season<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class= 'grid-one-third grid-tb-full grid-mob-full mar-b'>\n\t\t\t\t\t\t\t\t\t\t<article class=\"col-wpr mar-b-0 mar-r-0 mar-l-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"postcard-img-ctr post-card-image col-md-12 col-xs-6 mob-mar-b-0 pad-l-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/03\/Digital-Safety-Scams-Business-Article-Image.jpg?quality=80&amp;w=1000\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Three colleagues looking at a computer.\" srcset=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/03\/Digital-Safety-Scams-Business-Article-Image.jpg 1000w, 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class=\"card-title h4 mar-t-0\">Cyber Security for Businesses: How to Prevent and Respond to Scams<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n<\/section>\n<style class=\"advgb-styles-renderer\">\n\t\t.wp-block-tk-spacer.id-ddc07daf-be45-45e2-a22d-5b86686f599d {\n\t\theight: 96px;\n\t}\n\n\t@media ( max-width: 480px ) {\n\t\t.wp-block-tk-spacer.id-ddc07daf-be45-45e2-a22d-5b86686f599d {\n\t\t\theight: 30px;\n\t\t}\n\t}\t\n\t\t.wp-block-tk-spacer.id-c5c1be42-c782-4438-bc16-d4cb0b35a4ca {\n\t\theight: 60px;\n\t}\n\n\t@media ( max-width: 480px ) {\n\t\t.wp-block-tk-spacer.id-c5c1be42-c782-4438-bc16-d4cb0b35a4ca {\n\t\t\theight: 30px;\n\t\t}\n\t}\t<\/style>","protected":false},"excerpt":{"rendered":"<p>RBC&#8217;s Senior Manager of Digital Identity and Security answers common questions about the security benefits of mobile 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