{"id":89292,"date":"2024-09-04T11:29:46","date_gmt":"2024-09-04T15:29:46","guid":{"rendered":"https:\/\/www.rbcroyalbank.com\/en-ca\/?post_type=rbc_my_money_matter&#038;p=89292"},"modified":"2024-11-29T17:47:47","modified_gmt":"2024-11-29T22:47:47","slug":"preventing-fraud-on-the-farm","status":"publish","type":"rbc_my_money_matter","link":"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/right-sized-business-advice\/commercial\/preventing-fraud-on-the-farm\/","title":{"rendered":"Preventing fraud on the farm"},"content":{"rendered":"<div class=\"wp-block-rbc-single-article-header\">\n\t<section class=\"section-grey cover pad-t-hlf\">\n\t\t<div class=\"section-inner w-half w-mob-full centered-margin cover section-grey pad-tb-0\">\n\t\t\t\t\t\t\t<div class=\"inline-block pill-container pill-taxonomies\">\n\t\t\t\t\t<div class=\"mar-b-hlf mob-mar-b snipe pill is-style-blue-pill\">\n\t\t\t\t\t\t<a class=\"primary-taxonomy\" href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/commercial-insights\/\">\n\t\t\t\t\t\t\t<span>Commercial Insights<\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<h1 class=\"mar-b-hlf mar-t-0 mob-pad-lr-hlf h2 has-black-color\">Preventing fraud on the farm<\/h1><p class=\"mar-b-0 mob-pad-lr-hlf author-text\">By Royal Bank of Canada<\/p>\t\t\t\t\t<div class=\"featured-image-wrapper pos-rel\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2024\/09\/iStock-1364083209.jpg?quality=80\" class=\" cover-image  wp-post-image\" alt=\"A person viewing graphs on a tablet device.\" srcset=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2024\/09\/iStock-1364083209.jpg 2119w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2024\/09\/iStock-1364083209.jpg?resize=300,200 300w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2024\/09\/iStock-1364083209.jpg?resize=768,513 768w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2024\/09\/iStock-1364083209.jpg?resize=1024,684 1024w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2024\/09\/iStock-1364083209.jpg?resize=1536,1026 1536w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2024\/09\/iStock-1364083209.jpg?resize=2048,1368 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/section>\n\t<div class=\"article mar-t-dbl\">\n\t\t\t\t<section>\n\t\t\t<div class=\"section-inner socials-section\">\n\t\t\t\t<div class=\"top-socials-bar mob-mar-b-hlf\">    <div class=\"social-links mob-mar-b-hlf mob-mar-t-hlf\">\n            <a class=\"social-button-wrapper sharing-custom sharing-email\" href=\"mailto:?subject=Preventing fraud on the farm &#038;body=Hi, I thought you might be interested in this article from RBC My Money Matters: https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/right-sized-business-advice\/commercial\/preventing-fraud-on-the-farm\/\">\n        <img decoding=\"async\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-email.svg\"\n          alt=\"envelope icon\">\n        <span>\n          Email        <\/span>\n      <\/a>\n      <div class=\"social-button-wrapper sharing-copy-wrapper\">\n        <button class=\"sharing-custom sharing-copy\" data-url=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/right-sized-business-advice\/commercial\/preventing-fraud-on-the-farm\/\">\n          <img decoding=\"async\"\n            src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-related.svg\"\n            alt=\"copy icon\">\n          <span id=\"sharing-copyUrl-Label\">\n            Copy URL          <\/span>\n        <\/button>\n        <input type=\"text\" class=\"sharing-copy-text\" aria-labelledby=\"sharing-copyUrl-Label\">\n      <\/div>\n    <\/div>\n  <\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section>\n\t\t\t<div class=\"section-inner w-half w-mob-full centered-margin pad-tb-0 mob-mar-t-hlf mob-mar-b\">\n\t\t\t\t<p class=\"cover-pub-line text-xs mar-b-hlf\">Published September 4, 2024 \u2022 6 Min Read<\/p>\t\t\t<\/div>\n\t\t<\/section>\n\t<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-rbc-section-block  pos-rel\" style=\"border-radius:0px\">\n<div class=\"wp-block-rbc-section-inner-block  section-inner w-half w-mob-full\" style=\"border-radius:0x\">\n<p>We asked three RBC experts about their experiences and advice on how to prevent fraud &#8211; from email phishing to cheque fraud to responding to an urgent call for money from someone you supposedly know.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Advice from the frontlines<\/h2>\n\n\n\n<p>Our increasingly digital-based world is helping fuel a rise in fraud. When you consider that a cyber attack is estimated to happen every 39 seconds, it\u2019s worth a few minutes to learn how and where these hacks are happening to find ways to protect your farm business.<\/p>\n\n\n\n<p>We asked three RBC experts about their experiences and advice on how to prevent fraud \u2013 from email phishing to cheque fraud to responding to an urgent call for money from someone you supposedly know. Fraud is frustrating, embarrassing and can result in big losses in money and time when it hits.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Make it matter<\/h2>\n\n\n\n<p>Jessica Lynn Kyncl manages a team of 17 rural commercial banking advisors across Alberta. \u201cWe\u2019ve definitely seen an increase in fraud over the past year as more platforms turn to digital for payment options \u2013 wires, direct deposit and etransfers \u2013 for anything from equipment purchases to staff payroll,\u201d says Kyncl.<\/p>\n\n\n\n<p>That\u2019s one of the reasons she estimates one in three conversations RBC advisors have with customers likely include some talk of fraud. And yet, she\u2019s fully aware of how fraud prevention can fall to the bottom of the list when talking with farm businesses, when there are other topics to cover about financial solutions.<\/p>\n\n\n\n<p>\u201cUsing examples and local stories about fraud can help provide the light bulb moment to make a connection with customers,\u201d says Kyncl. \u201cWe encourage advisors to talk about the products and services we have to help protect customers against fraud as part of their annual review with clients.\u201d<\/p>\n\n\n\n<p>Kyncl offers some tips from her perspective on helping reduce the chances for fraud. \u201cNever share passwords,\u201d she says. It\u2019s not new advice, but it\u2019s important. \u201cWe\u2019ve seen examples of bookkeepers, accountants and even family take advantage of banking passwords and it goes so much deeper than fraud when it\u2019s people you trust,\u201d says Kyncl.<\/p>\n\n\n\n<p>With credit card fraud also on the rise, in large part because of the level of online purchasing, Kyncl suggests farm businesses consider getting a credit card that\u2019s just for smaller online purchases with a low limit, like $1,000. \u201cFarm businesses often have very high limits on their credit card that carry a much higher risk in the case of fraud.\u201d Says Kyncl.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why today<\/h2>\n\n\n\n<p>Tari Faulkner works with RBC Commercial and Business Relationship Managers and has heard the familiar refrain that \u201cit\u2019s not going to happen to me\u201d too many times. And then it does. \u201cCompromised email is the biggest problem we\u2019re seeing with fraud,\u201d says Faulkner, Senior Manager Business Operations for RBC in Manitoba, Saskatchewan, Nunavut and Northwestern Ontario. &nbsp;<\/p>\n\n\n\n<p>Faulkner spends much of her time arming relationship managers with the tools to help clients take a more proactive approach to fraud. \u201cWhen you consider what the real costs are with fraud \u2013 loss of money, trust and time spent reporting and recovering \u2013 never underestimate the full impact,\u201d she says.<\/p>\n\n\n\n<p>Phishing refers to fraud that covers emails or texts that lure someone to give out personal information or click on a link that can install malware on a digital device.<\/p>\n\n\n\n<p>\u201cFraudsters hang around email, watching conversations and getting a sense of what is going on with a particular business or household,\u201d explains Faulkner. \u201cThey latch on to an opportunity and usually create a sense of urgency and often an emotional appeal. That\u2019s why I always remind people to ask why you need that information or that money transfer today.\u201d<\/p>\n\n\n\n<p>Preventing fraud takes a proactive approach, as do many things in a farm business. And Faulkner encourages her Relationship Managers to work with customers to build a proactive fraud plan that covers the before, during and after aspects. RBC has a template for customers to use that includes things like what are you doing ahead of time to protect yourself, what do you do if you are victim of fraud, and what do you do afterwards.<\/p>\n\n\n\n<p>\u201cEverybody has a business plan, this is just another component,\u201d says Faulkner. \u201cIf farm equipment breaks down, there\u2019s a plan on how to fix it. What is your plan if fraud happens?\u201d<\/p>\n\n\n\n<p>One of her pieces of fraud prevention is simple. \u201cTake a breath, slow down and ask why today,\u201d says Faulkner. \u201cI\u2019m amazed at how good fraudsters are at looking for opportunities, creating a sense of urgency and playing on our emotions.\u201d<\/p>\n\n\n\n<p>That\u2019s why urgent emails are a big red flag for her \u2013 and a reminder to never reply to an email or text if you are suspicious. Bogus emails can be just one digit different than from someone you might be expecting. \u201cDon\u2019t contact people from the information they send through an email, use another route to verify, like a phone call, especially if there is a request for money.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Added online security<\/h2>\n\n\n\n<p>Shauna Mulder at RBC&nbsp; as a Treasury Solution Specialist helping clients with electronic banking options to streamline business payments and help reduce the risk of fraud.<\/p>\n\n\n\n<p>She\u2019s often the one that gets a call when there\u2019s been an RBC customer affected by fraud \u2013 and the time, money and headaches that come with it. That\u2019s why she champions RBC\u2019s Express platform, a Cadillac for online banking designed for commercial clients, including farm businesses, that offers a more robust way to bank online.<\/p>\n\n\n\n<p>\u201cFraud and security are key parts of the platform,\u201d says Mulder, who covers a large part of Alberta. \u201cWe also help customers move to online banking and away from paper-based banking, including cheques that are notorious for fraud.\u201d<\/p>\n\n\n\n<p>Cheques can be easily lost or intercepted and reproduced, and fraudsters often don\u2019t give up after using a cheque once. \u201cThere is the risk of someone hanging on to the cheque, keeping a signature and use it multiple times,\u201d says Mulder.<\/p>\n\n\n\n<p>Given that farmers deal in high dollar transactions, Mulder says moving customers to RBC Express can remove the risk of paper banking and provide added controls for online banking to help reduce the risk of fraud.<\/p>\n\n\n\n<p>\u201cRBC Express provides heightened security by setting rules and permissions for who can view and access funds, and setting higher limits for more specialized transactions like equipment,\u201d says Mulder. &nbsp;\u201cThere is a learning curve with more specialized online banking options with RBC Express and we offer training and webinars to help customers learn how to do direct deposit, wire transfers, etc.\u201d<\/p>\n\n\n\n<p>For more tips on preventing fraud, reporting fraud or accessing RBC cyber security resources, contact your RBC advisor or visit <a href=\"http:\/\/www.rbc.com\/cyber\" data-dig-id=\"LP-89292-869a753d\" data-dig-label=\"rbc.com\/cyber\" data-dig-action=\"link click\" data-dig-category=\"LP\" class=\"rbc-link-format\">rbc.com\/cyber<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-rbc-rbc-default-collapsible\"><p><button class=\"collapse-toggle collapsed\" data-target=\"#collapse834a1009\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse834a1009\" data-dig-id=\"LP-57738-834a1009\" data-dig-category=\"LP\" data-dig-action=\"accordion closed\" action-closed=\"accordion closed\" action-opened=\"accordion open\" data-dig-label=\"Things our lawyers want you to know\"><span>Things our lawyers want you to know<\/span><span>Things our lawyers want you to know<\/span><\/button><\/p><div class=\"collapse-content collapse\" id=\"collapse834a1009\">\n<div class=\"wp-block-rbc-collapsible-inner-block collapse-inner\">\n<p>This article is intended as general information only and is not to be relied upon as constituting legal, financial or other professional advice. A professional advisor should be consulted regarding your specific situation. Information presented is believed to be factual and up-to-date but we do not guarantee its accuracy and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the authors as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Royal Bank of Canada or any of its affiliates.<\/p>\n<\/div>\n<\/div><\/div>\n\n\n\t\n\t<div class=\"wp-block-tk-spacer id-3dfc14e8-e83c-4038-991c-706efe849342\" aria-hidden=\"true\"><\/div>\n\t\n\n\n<p class=\"has-text-align-center h5 mar-b\"><strong>Share This Article<\/strong><\/p>\n\n\n\n\t\t<div class=\"socials-block\">\n\t\t\t    <div class=\"social-links mob-mar-b-hlf mob-mar-t-hlf\">\n            <a class=\"social-button-wrapper sharing-custom sharing-email\" href=\"mailto:?subject=Preventing fraud on the farm &#038;body=Hi, I thought you might be interested in this article from RBC My Money Matters: https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/right-sized-business-advice\/commercial\/preventing-fraud-on-the-farm\/\">\n        <img decoding=\"async\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-email.svg\"\n          alt=\"envelope icon\">\n        <span>\n          Email        <\/span>\n      <\/a>\n      <div class=\"social-button-wrapper sharing-copy-wrapper\">\n        <button class=\"sharing-custom sharing-copy\" data-url=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/right-sized-business-advice\/commercial\/preventing-fraud-on-the-farm\/\">\n          <img decoding=\"async\"\n            src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/plugins\/rbc-blocks\/assets\/img\/icons\/icon-related.svg\"\n            alt=\"copy icon\">\n          <span id=\"sharing-copyUrl-Label\">\n            Copy URL          <\/span>\n        <\/button>\n        <input type=\"text\" class=\"sharing-copy-text\" aria-labelledby=\"sharing-copyUrl-Label\">\n      <\/div>\n    <\/div>\n  \t\t<\/div>\n\n\t\t\n\n\t\n\t<div class=\"wp-block-tk-spacer id-1ec7b6fd-1b81-4473-8fd4-a7ef1b0d5db0\" aria-hidden=\"true\"><\/div>\n\t\n\n\n\t\t\t<div class=\"wp-block-rbc-single-post-topics related-topics-links\">\n\t\t\t\t<p class=\"h5 mar-r-hlf\">Topics:<\/p>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/agriculture\/\" class=\"btn topic mar-t-0 mar-r-qtr mar-b-hlf\">Agriculture<\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/commercial-insights\/\" class=\"btn topic mar-t-0 mar-r-qtr mar-b-hlf\">Commercial Insights<\/a>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/topic\/cyber-security\/\" class=\"btn topic mar-t-0 mar-r-qtr mar-b-hlf\">Cyber Security<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-rbc-section-block  pos-rel mob-pad-t-dbl\" style=\"border-radius:0px\">\n<div class=\"wp-block-rbc-section-inner-block  section-inner\" style=\"border-radius:0x\">\n<h2 class=\"wp-block-heading mar-b mob-mar-b-dbl mar-t-0\" id=\"h-read-this-next\">Read This Next<\/h2>\n\n\n\t\t\t<div class=\"related-posts-type-2\">\n\t\t\t\t<div class=\"related-post-list\">\n\t\t\t\t\t<ul class=\"grid-wpr eh-wpr\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class= 'grid-one-third grid-tb-full grid-mob-full mar-b'>\n\t\t\t\t\t\t\t\t\t\t<article class=\"col-wpr mar-b-0 mar-r-0 mar-l-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"postcard-img-ctr post-card-image col-md-12 col-xs-6 mob-mar-b-0 pad-l-0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/04\/iStock-970237950.jpg?quality=80&amp;w=1024\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"People in warehouse\" srcset=\"https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/04\/iStock-970237950.jpg 2120w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/04\/iStock-970237950.jpg?resize=300,200 300w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/04\/iStock-970237950.jpg?resize=768,513 768w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/04\/iStock-970237950.jpg?resize=1024,683 1024w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/04\/iStock-970237950.jpg?resize=1536,1025 1536w, https:\/\/www.rbcroyalbank.com\/en-ca\/wp-content\/uploads\/sites\/12\/2026\/04\/iStock-970237950.jpg?resize=2048,1367 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-details mob-mar-b-0 mob-mar-t-0 pad-r-0 col-md-12 col-xs-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"primary-taxonomy primary-link\" href=\"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/business\/managing-your-business\/business-financing-and-funding\/\">\n\t\t\t\t\t\tBusiness Financing &amp; 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