{"id":97865,"date":"2026-05-12T13:45:26","date_gmt":"2026-05-12T17:45:26","guid":{"rendered":"https:\/\/www.rbcroyalbank.com\/en-ca\/?post_type=rbc_my_money_matter&#038;p=97865"},"modified":"2026-05-12T13:45:28","modified_gmt":"2026-05-12T17:45:28","slug":"spotting-scams-what-to-know-about-recovery-scams","status":"publish","type":"rbc_my_money_matter","link":"https:\/\/www.rbcroyalbank.com\/en-ca\/my-money-matters\/money-academy\/cyber-security\/understanding-cyber-security\/spotting-scams-what-to-know-about-recovery-scams\/","title":{"rendered":"Spotting Scams: What to Know About Recovery Scams"},"content":{"rendered":"\n<section class=\"wp-block-rbc-section-block  pos-rel\" style=\"border-radius:0px\">\n<div class=\"wp-block-rbc-section-inner-block  section-inner\" style=\"border-radius:0x\">\n<div class=\"wp-block-rbc-rbc-block drop-shadow pos-rel top-line-blue block-wpr\">\n<div class=\"wp-block-rbc-rbc-block-inner-block block-inner\">\n<h4 class=\"wp-block-heading\" id=\"h-tldr\">TLDR<\/h4>\n<ul class=\"wp-block-rbc-list is-style-blue-disc\">\n<li class=\"wp-block-rbc-list-item\"><p>Recovery scams involve someone offering to help recover lost money, usually in exchange for an upfront fee.<\/p><\/li>\n<li class=\"wp-block-rbc-list-item\"><p>Scammers often pose as trusted organizations and may already have details about a past incident to boost their credibility.<\/p><\/li>\n<li class=\"wp-block-rbc-list-item\"><p>Warning signs include requests for payment, urgency or guarantees that money will be recovered.<\/p><\/li>\n<li class=\"wp-block-rbc-list-item\"><p>If you\u2019re contacted, taking a moment to pause and verify before sharing information \u2013 and reporting the incident if suspicious \u2013 can help protect you and others.<\/p><\/li>\n<\/ul>\n<\/div><\/div><br>\n\n\n\n<p>Losing money to fraud can be distressing, and it\u2019s natural to want to recover it. Unfortunately, scammers know this and have tactics to take advantage of this vulnerability.<\/p>\n\n\n\n<p>A recovery scam typically involves someone reaching out with an offer to help recover lost funds from a previous scam. They may claim to represent a government agency, law firm or fraud recovery service. But instead of helping, their goal is to collect another payment or gather more personal information, leaving the victim defrauded \u2013 again.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-recovery-scam-journey\">The recovery scam journey<\/h2>\n\n\n\n<p>While details can vary, most recovery scams follow a similar pattern:<\/p>\n\n\n\n<ol class=\"wp-block-rbc-list is-style-blue-disc\">\n    <li class=\"wp-block-rbc-list-item\"><strong>Making contact<\/strong> <p>You receive an unsolicited call, text, email or social media message from someone claiming they can help recover lost funds from a previous scam.<\/p><\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Building credibility<\/strong> <p>The person may sound official, use convincing language or claim to represent a legitimate organization.<\/p><\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Gaining trust<\/strong> <p>They may share details about the original scam or general fraud trends that make the story feel credible.<\/p> <\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Requesting payment or information<\/strong> <p>You\u2019re asked to pay an upfront fee to cover intangible expenses such as \u201cprocessing,\u201d \u201clegal costs\u201d or \u201cadministration,\u201d or to provide personal or financial details.<\/p><\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Disappearing<\/strong> <p>Once payment or information is shared, the contact stops and the promised recovery never happens.<\/p><\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-recover-scams-work\">Why recover scams work<\/h2>\n\n\n\n<p>Recovery scams are effective because they tap into a very human response: the desire to fix a difficult situation. They often combine a few factors that pull people in, such as:<\/p>\n\n\n\n<ul class=\"wp-block-rbc-list is-style-blue-disc\">\n    <li class=\"wp-block-rbc-list-item\"><strong>A sense of hope<\/strong> to recover lost funds.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>A sense of authority<\/strong>, while posing as officials or experts.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>A sense of urgency<\/strong>, claiming limited-time opportunities or the need for quick action.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-red-flags-spotting-a-recovery-scam\">Red flags: Spotting a recovery scam<\/h2>\n\n\n\n<p>Whether or not you\u2019ve experienced fraud before, these warning signs are worth watching out for:<\/p>\n\n\n\n<ul class=\"wp-block-rbc-list is-style-blue-disc\">\n    <li class=\"wp-block-rbc-list-item\"><strong>Unsolicited contact<\/strong>, offering to recover money.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Requests for upfront fees<\/strong>, such as administrative or legal costs.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Unusual payment methods<\/strong>, including cryptocurrency, gift cards or wire transfers.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Guaranteed results<\/strong>. In reality, it can be very difficult to recover stolen assets \u2013 and no legitimate company will offer a 100% guarantee.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Pressure to act quickly<\/strong> or make a decision on the spot.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Unprofessional communication<\/strong>, including generic email domains or inconsistent branding.<\/li>\n<\/ul><br>\n\n\n\n<p>A good rule of thumb: legitimate organizations won\u2019t ask for payment or sensitive information through an unexpected outreach.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-to-do-if-you-ve-been-contacted\">What to do if you\u2019ve been contacted<\/h2>\n\n\n\n<p>If you are contacted by someone offering to recover lost funds, a few simple steps can help you stay protected:<\/p>\n\n\n\n<ol class=\"wp-block-rbc-list is-style-blue-disc\">\n    <li class=\"wp-block-rbc-list-item\"><strong>Pause and verify<\/strong>. If the message claims to be from a government agency or organization, contact them directly using official contact information from their website \u2013 not what\u2019s provided in the message.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Don\u2019t send money or share information<\/strong>. Legitimate recovery services don\u2019t ask for upfront payment \u2013 especially following unsolicited contact.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Limit what you share publicly<\/strong>. Be mindful of sharing details about financial situations or past scams online, as this information can be used to target you.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Report the incident<\/strong>. Reporting helps authorities track and disrupt scams, even if no money was lost. Follow the reporting steps outlined below.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Delete the message after reporting<\/strong>. Removing the message helps prevent accidental interaction later.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-to-do-if-you-ve-shared-information-or-sent-money\">What to do if you\u2019ve shared information or sent money<\/h2>\n\n\n\n<p>If you think you may have engaged with a recovery scam, acting quickly can help limit the impact:<\/p>\n\n\n\n<ol class=\"wp-block-rbc-list is-style-blue-disc\">\n    <li class=\"wp-block-rbc-list-item\"><strong>Report the incident<\/strong>: Notify your bank and credit reporting agencies.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Scan your devices<\/strong>: If you clicked on a link or attachment, it\u2019s a good idea to run an antivirus scan to check for malicious software.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Change your passwords<\/strong>: Update passwords for any accounts that might be compromised.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Lock down your credit<\/strong>: If you shared personal information with the scammer, it\u2019s a good idea to place a fraud alert on your credit report.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Lock or cancel your credit card<\/strong>: If you inadvertently provided the scammer with your credit or debit card information, immediately lock and then cancel your card.<\/li>\n    <li class=\"wp-block-rbc-list-item\"><strong>Alert others<\/strong>: Warn friends and family so they don\u2019t fall for the same scam.<\/li>\n<\/ol><br>\n\n\n\n<p>Our complete <a href=\"https:\/\/www.rbc.com\/cyber-security\/_assets-custom\/pdf\/Digital_Safety_and_Scams_Booklet_Personal_EN.pdf\" target=\"_blank\" data-dig-id=\"LP-97865-abb2ee8b\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"Digital Safety and Scams\" rel=\"noreferrer noopener\" class=\"rbc-link-format\">Digital Safety and Scams<\/a> booklet includes a detailed directory of reporting contacts in Canada, the United States and the United Kingdom, along with key credit bureau and banking information.<\/p>\n\n\n\n<p>Recovery scams are designed to feel helpful at first glance. After all, they offer a solution at a moment when people may be looking for one. That\u2019s what makes them so effective. But a legitimate organization will never ask for payment or sensitive information out of the blue to recover funds. Taking a moment to pause, verify and question unexpected offers can go a long way in protecting your information \u2013 and your peace of mind.<\/p>\n\n\n\n<div class=\"wp-block-group has-rbc-bright-blue-tint-4-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Spotting scams is becoming increasingly hard to do. The best thing is to <a href=\"https:\/\/www.rbc.com\/cyber-security\/alerts\/index.html\" target=\"_blank\" data-dig-id=\"LP-97865-3986fc9c\" data-dig-category=\"LP\" data-dig-action=\"link click\" data-dig-label=\"stay aware of current scams\" rel=\"noreferrer noopener\" class=\"rbc-link-format\">stay aware of current scams<\/a> and understand the ways you can protect yourself.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs\">FAQs<\/h2>\n\n\n\n<div class=\"wp-block-rbc-rbc-collapsible-accordion accordion\" id=\"&quot;accordionSet1\">\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-titlef0f01a33\" class=\"collapse-toggle collapsed\" data-target=\"#accordionf0f01a33\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-97865-f0f01a33\" aria-controls=\"accordionf0f01a33\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"How do scammers know who to target?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>How do scammers know who to target?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordionf0f01a33\" role=\"region\" aria-labelledby=\"accordion-titlef0f01a33\"><div class=\"collapse-inner\">\n<p>In some cases, scammers use lists of past victims that are bought and sold. In others, they cast a wide net with generic messages. Either way, anyone can receive a recovery scam message.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-title68668df1\" class=\"collapse-toggle collapsed\" data-target=\"#accordion68668df1\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-97865-68668df1\" aria-controls=\"accordion68668df1\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Are there any legitimate companies that recover lost funds?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Are there any legitimate companies that recover lost funds?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordion68668df1\" role=\"region\" aria-labelledby=\"accordion-title68668df1\"><div class=\"collapse-inner\">\n<p>Some legal or financial services may assist in certain situations, but they don\u2019t reach out unexpectedly or guarantee results. Be cautious of anyone who contacts you first or asks for upfront fees.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-titlea2a2129d\" class=\"collapse-toggle collapsed\" data-target=\"#accordiona2a2129d\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-97865-a2a2129d\" aria-controls=\"accordiona2a2129d\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"What should I do if I receive a recovery scam message?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>What should I do if I receive a recovery scam message?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordiona2a2129d\" role=\"region\" aria-labelledby=\"accordion-titlea2a2129d\"><div class=\"collapse-inner\">\n<p>Avoid responding, clicking links or sharing information. Instead, verify the source independently and report the incident.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-titlee0155d99\" class=\"collapse-toggle collapsed\" data-target=\"#accordione0155d99\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-97865-e0155d99\" aria-controls=\"accordione0155d99\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"What if I\u2019ve already shared my information?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>What if I\u2019ve already shared my information?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordione0155d99\" role=\"region\" aria-labelledby=\"accordion-titlee0155d99\"><div class=\"collapse-inner\">\n<p>Contact your bank and credit bureaus as soon as possible. They can help monitor your accounts and reduce the risk of further impact. Follow the reporting steps outlined above.<\/p>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-rbc-rbc-collapsible-panel\"><div class=\"accordion-panel\"><button id=\"accordion-title24df2a13\" class=\"collapse-toggle collapsed\" data-target=\"#accordion24df2a13\" data-toggle=\"collapse\" data-parent=\"#accordionSet1\" aria-expanded=\"false\" data-dig-id=\"LP-97865-24df2a13\" aria-controls=\"accordion24df2a13\" data-dig-category=\"LP\" data-dig-action=\"collapsible closed\" data-dig-label=\"Can money lost to scams be recovered?\" action-closed=\"collapsible closed\" action-opened=\"collapsible open\"><div>Can money lost to scams be recovered?<\/div><\/button><div class=\"collapse-content collapse\" id=\"accordion24df2a13\" role=\"region\" aria-labelledby=\"accordion-title24df2a13\"><div class=\"collapse-inner\">\n<p>In some cases, recovery may be possible through financial institutions or law enforcement, but it\u2019s often complex and not guaranteed.<\/p>\n<\/div><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-rbc-rbc-default-collapsible\"><p><button class=\"collapse-toggle collapsed\" data-target=\"#collapse834a1009\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse834a1009\" data-dig-id=\"LP-57738-834a1009\" data-dig-category=\"LP\" data-dig-action=\"accordion closed\" action-closed=\"accordion closed\" action-opened=\"accordion open\" data-dig-label=\"Things our lawyers want you to know\"><span>Things our lawyers want you to know<\/span><span>Things our lawyers want you to know<\/span><\/button><\/p><div class=\"collapse-content collapse\" id=\"collapse834a1009\">\n<div class=\"wp-block-rbc-collapsible-inner-block collapse-inner\">\n<p>This article is intended as general information only and is not to be relied upon as constituting legal, financial or other professional advice. A professional advisor should be consulted regarding your specific situation. Information presented is believed to be factual and up-to-date but we do not guarantee its accuracy and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the authors as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Royal Bank of Canada or any of its affiliates.<\/p>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Recovery scams promise to help people reclaim their losses from fraud \u2013 but often lead to even more financial loss. Discover how these schemes operate, what to watch for and how to protect yourself from becoming a repeat target.<\/p>\n","protected":false},"author":90,"featured_media":97866,"parent":57322,"menu_order":0,"template":"wp-custom-template-mmm-sticky-nav","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"tags":[132,524,135],"rbc_content_type":[31],"rbc_audience":[261,110,231,59,93,49],"rbc_lob_group":[133],"rbc_difficulty_level":[33],"rbc_mmm_category":[321,376,304,375],"class_list":["post-97865","rbc_my_money_matter","type-rbc_my_money_matter","status-publish","has-post-thumbnail","hentry","tag-cyber-crime","tag-cyber-security","tag-cyber-tips","rbc_content_type-article","rbc_audience-black","rbc_audience-business-owners","rbc_audience-indigenous","rbc_audience-newcomer","rbc_audience-seniors","rbc_audience-students","rbc_lob_group-cyber-security","rbc_difficulty_level-beginner","rbc_mmm_category-cyber-security","rbc_mmm_category-cyber-security-for-business","rbc_mmm_category-money-academy","rbc_mmm_category-understanding-cyber-safety"],"acf":{"contently_publication_id":"","custom_author":"Royal Bank of Canada","rbc_video_header":"","rbc_media_duration":"","rbc_video_keywords":"","rbc_video_description":"","rbc_video_upload_date":"","rbc_toc_for_mmm_tag":"h2","rbc_toc_for_mmm_limit":6,"rbc_toc_for_mmm":[{"title":"The recovery scam journey","url":"#h-the-recovery-scam-journey"},{"title":"Why recover scams work","url":"#h-why-recover-scams-work"},{"title":"Red flags: Spotting a recovery scam","url":"#h-red-flags-spotting-a-recovery-scam"},{"title":"What to do if you\u2019ve been contacted","url":"#h-what-to-do-if-you-ve-been-contacted"},{"title":"What to do if you\u2019ve shared information or sent money","url":"#h-what-to-do-if-you-ve-shared-information-or-sent-money"},{"title":"FAQs","url":"#h-faqs"}],"rbc_toc_for_mmm_action":"Generate Table Of Contents"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<meta name=\"description\" content=\"Recovery scams promise to help people reclaim their losses from fraud \u2013 but often lead to even more financial loss. 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