WEBVTT 1 00:00:00.125 --> 00:00:01.835 Demetra: Are you seeing anything different from a 2 00:00:01.835 --> 00:00:05.046 financial perspective in the second year of the pandemic? 3 00:00:05.046 --> 00:00:08.341 For example, are you seeing any new issues come up 4 00:00:08.341 --> 00:00:11.761 as practitioners' emergency cash reserves run dry? 5 00:00:11.761 --> 00:00:14.556 Or is there a new way of thinking about cash flow, 6 00:00:14.556 --> 00:00:17.726 as practioners realize the pandemic is probably going on 7 00:00:17.726 --> 00:00:20.311 little longer than we all originally expected? 8 00:00:21.354 --> 00:00:23.690 Calvin: I think we, we would certainly see 9 00:00:23.690 --> 00:00:28.319 that there has been sort of an increased emphasis on 10 00:00:28.319 --> 00:00:30.405 you know, looking at different ways 11 00:00:30.405 --> 00:00:32.657 of operating the business again. 12 00:00:32.657 --> 00:00:36.035 And taking a really serious look at 13 00:00:36.035 --> 00:00:39.080 is there a financial plan for the business, 14 00:00:39.080 --> 00:00:41.166 is there actually a business plan? 15 00:00:41.166 --> 00:00:44.919 And so, we have had lots of conversations with clients, 16 00:00:44.919 --> 00:00:47.380 certainly over the last several months, as to 17 00:00:47.380 --> 00:00:51.009 perhaps this is a really good time to reevaluate 18 00:00:51.009 --> 00:00:55.930 our administration levels, staffing levels, 19 00:00:55.930 --> 00:00:58.475 exactly how much we need in the way of, 20 00:00:58.475 --> 00:01:01.728 if we've got space coming up for renewal, for leasing, 21 00:01:01.728 --> 00:01:05.023 do we need to be where we are and do we need to have 22 00:01:05.023 --> 00:01:07.400 the shear amount space that we have today? 23 00:01:07.400 --> 00:01:09.944 So, a lot of these things of course in the past 24 00:01:09.944 --> 00:01:13.490 weren't probably given enough thought in some cases. 25 00:01:13.490 --> 00:01:17.827 So, it really--, we have seen this heightened awareness of, 26 00:01:17.827 --> 00:01:19.996 this is a business at the end of the day as well, 27 00:01:19.996 --> 00:01:23.666 and we need to see what the best way obviously, 28 00:01:23.666 --> 00:01:25.835 to meet our patients needs, 29 00:01:25.835 --> 00:01:28.755 at the same time obviously, to be able to 30 00:01:28.755 --> 00:01:31.007 meet your own personal, 31 00:01:31.007 --> 00:01:33.176 personal financial commitments as well.