About Interac^‡ e-Transfers

What is an Interac e-Transfer?

An Interac e-Transfer allows you to send money to anyone who has an email address or mobile phone, and an account at a Canadian financial institution. To send money, all you need is access to RBC Online Banking and the email address or mobile phone of the person you’d like to send money to. To receive money, all you need is a bank account with a Canadian financial institution and an email address or mobile phone.

You can use the Interac e-Transfer service to:

• Send money to family members, including children away at school
• Pay money owed to a neighbour, a friend, or the babysitter
• Transfer money between accounts you have at different financial institutions
• Contribute to a group gift or event
• Pay for an online auction item

How does an Interac e-Transfer work?

Sending and receiving an Interac e-Transfer is easy!

Senders

• Provide the name and email address / mobile phone of the recipient
• Pose a security question only the recipient will be able to answer
• Specify the amount and desired account for the payment
• An email notification will be automatically sent to the recipient

Recipients

• • Using a link on the email or text notification, you can access a secure online banking page
• Answer your security question and deposit the funds into one of your accounts

How secure is an Interac e-Transfer?

Email / text messages are only used to notify the recipient that they have been sent a payment. The funds are not transferred through email or text, they are transferred through established banking channels that have been employed for years, like the method banks use for cashing cheques.

An additional level of security is provided by the security question. The recipient must correctly answer the question specified by you in order to access the funds.

An Interac e-Transfer will expire after 30 days. If the intended recipient has not accepted the transfer within 30 days, you will be notified that the payment has expired and will have the option to reclaim the funds.

If you do not cancel an unclaimed Interac e-Transfer within 15 calendar days after we’ve notified you of its expiry, we will return the funds to your account and apply a $5.00 reclaim fee.

Visit our Online Banking Security page for more information on RBC Online Banking’s security measures.

Is there a limit to how much I can send in an Interac e-Transfer?

Yes. Your Interac e-Transfer send limit is based on your client card's daily access limit. To learn more on what your individual limit is simply send us a secure email through the Online Banking Message Centre or call 1-800-769-2555. There is a minimum transfer limit of $0.01.

Fees for an Interac e-Transfer

The following fees apply to Interac e-Transfer with RBC Royal Bank.

	Service Fee   Send an Interac e-Transfer No Fee   Receive an Interac e-Transfer No Fee   Cancel an Interac e-Transfer No Fee   Reclaim fee for expired Interac e-Transfers not cancelled by the sender $5.00

** An Interac e-Transfer fee of $1.00 for RBC personal savings accounts or $1.50 for RBC business deposit accounts may apply. Service not applicable for US personal chequing accounts.