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Loans & Lines of Credit Customer Service

Customer Service

Talk to an RBC Royal Bank® Credit Specialist About Your Borrowing Options

Our credit specialists can help you select the RBC Royal Bank borrowing options that are right for you. Whether you talk to them in person or on the phone, they will make it quick, easy and convenient for you to get the credit you need.

You are on: E-mail

If you have access to RBC Royal Bank Online Banking, please sign in and send us a secure message. Otherwise please fill out the form below but remember not to include any personal or confidential information.+

If you're not enrolled in RBC Royal Bank Online Banking, visit Welcome to Online Banking and then click on 'Enrol now' to get started today.

You can expect our response within 1-2 days. If your need is urgent - call us.

* Required Information

Please limit your response to 3000 characters (including spaces).

+Regular, unencrypted email is not secure. Never include personal or confidential information in a regular email. To discuss your personal information with us safely, send us a message via one of our secure message centres (the RBC Royal Bank Online Banking message centre, for example), or contact us by phone.

RBC will never ask you to provide, confirm or verify personal, login or account information through regular email or ask you to sign in to any online service. If you receive an email of this type, that appears to be from RBC, please forward it to and then delete it. For more information please visit Email & Website Fraud.


You are on: Phone

Contact Phone Numbers

Contact us at 1-800-769-2511.

You are on: Mail

Use our branch locator to find the branch that's most convenient for you.

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Take Action

  • Apply Now
  • Call 1-800-769-2511 to talk to a credit specialist