System Check

Should you want to verify your PC meets the minimum Web browser and system requirements to use RBC Express, please use the following. For any instructions/screenshots provided below, please note that they may vary depending on the version of your Operating System, Web browser and/or Adobe Reader.

• Operating System
• Web browser
• Java Runtime Environment
• Adobe Reader

To verify the version of your Operation System

For Windows Vista and Windows 7:

• From the Start menu, select Run, type “winver”, then click OK

For MacOS X:

• From the Apple menu, select About This Mac

To verify the version of your Web browser

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For Microsoft Internet Explorer:

• From the menu bar in Internet Explorer, select Help, then About Internet Explorer

For Mozilla Firefox:

• From the menu bar in Firefox, select Help, then About Firefox

For Apple Safari:

• From the menu bar in Safari, select Safari, then About Safari

Java Runtime Environment

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• To verify the version of Java Runtime Environment installed, use the following link: http://www.java.com/verify/
  
  
• To verify Java Runtime Environment is working correctly, use the following link: http://java.com/en/download/testjava.jsp
  
  
• For instructions on how to install Java Runtime Environment on Windows Vista and Windows 7, use the following link: http://java.com/en/download/help/windows_manual_download.xml
  
  
• For instructions on how to uninstall Java Runtime Environment on Windows Vista and Windows 7, use the following link: http://java.com/en/download/uninstall.jsp
  
  
• For support of Java Runtime Environment on MacOS X, use the following link: http://www.java.com/en/download/faq/java_mac.xml

To verify the version of your Adobe Reader

For Windows Vista and Windows 7:

• From the menu bar in Reader, select Help, then About Adobe Reader

For MacOS X:

• From the menu bar in Reader, select Adobe Reader, then About Reader