Changing or Deleting More Than One Payment at a Time

If the payments are still in RBC’s pending database, then RBC can perform a Mass Request to delete or change the payments. However if the payments are processed, a Mass Reversal may need to occur.

To arrange a mass request, complete the Mass Request Form before the mass request deadlines and fax it to the number at the bottom of the form or send an e-mail to the e-mail address at the bottom of the form. Alternatively, you can modify each payment individually using RBC Express ACH Payment Manager.