Prestigious Awards Recognize Our Commitment to Advice, Value, Innovation – and to Our Clients.

At RBC^®, we're always working to provide our clients with best-in-class advice, value and innovation. That's why RBC Royal Bank^® continues to be recognized by internationally respected awards committees.

Best Retail Bank in North America Two Years in a Row

Hats off to better banking and our team! In 2013, Retail Banker International (RBI) named RBC Royal Bank "Best Retail Bank in North America" for the second year in a row! This award is highly regarded within the industry internationally as a mark of exceptional performance.

#1 Globally in Customer Service Innovation

Also in 2013, RBI named RBC Royal Bank “#1 Globally in Customer Service Innovation”. "These awards are a huge achievement and they represent our continual commitment to delivering an outstanding client experience each and every day” said Gord Nixon, RBC CEO. "This is an important achievement and demonstrates the commitment of the entire Canadian banking team to providing clients with the very best solutions and advice RBC has to offer."

Best Banking Awards

RBC Royal Bank was also named a winner in the Ipsos Best Banking Awards 2012 . Of the eleven categories in contention, RBC Royal Bank won in six, including Branch Service Excellence, Products & Services Excellence and Financial Planning & Advice. Established in 1987, the Ipsos (formerly Synovate) Customer Service Index (CSI) survey profiles the personal banking sector in Canada, identifying and quantifying the typical customer experience among every key financial institution.