Turnover is a fact of retail. When you find somebody to fill a vacancy, somebody else leaves. Training and a team atmosphere can reduce turnover, but it’ll never get you out of the hiring loop. This tip sheet examines the different stages of the employee lifecycle and offers some ideas on how to make the most of an employee’s time in your store.

Long–lived employees are born through good hiring. Before you begin your search, know what kind of employee will fit with the current staff and reflect the customer base and know what skills are needed to do the job well. Get specific by writing a detailed job description of your ideal employee.

In this guide, you'll learn about:

• Hiring new employees
• Matchmaking
• Confronting shoplifters
• Training
• Keeping staff
• Loyalty through relationships
• Fighting the inside job
• Exit up our out?