Though we all wish it were not so, the fact is theft and fraud are issues that retailers across Canada must wrestle with every day. A recent poll of independent retailers conducted by Ipsos Reid on behalf of Retail Council of Canada and RBC confirms this, with 87 per cent of Canada’s small and medium-sized retail business owners reporting they have been victimized by retail crime within the past year.

It’s an unfortunate reality, but one that must be dealt with in order to promote a prosperous business climate for the thousands of retailers in Canada.

We are proud to collaborate with Retail Council of Canada in presenting best practices for loss prevention, developed with the independent retailer in mind. Retailers have told us about the loss prevention issues that matter most to them, and this guide will prepare retailers to help prevent future incidents involving their people and property.

In this guide, you'll learn about:

• Aggressive people
• Theft by employees
• Armed robbery
• Cash handling
• Credit card fraud
• Electronic crime
• Financial fraud
• Theft from store
• Personal safety