RBC Visa Commercial Prepaid Cards
Cardholder Fees and Charges for Incentive Solutions Programs (Non Reloadable)

Individual cardholders will be responsible for the following fees and charges as applicable. Fees are subject to change.

Agent Assisted Call Fee A $2 fee is charged when you call us and you are assisted by a live agent. This fee will be waived if you are calling to report a disputed transaction, a lost, stolen or damaged Card, or unauthorized use of your Card or Card number. There is also no fee to check your balance online or through our automated phone system.
Replacement Card Fee A $15 fee is charged to replace a Card if it is lost, stolen or damaged. You must register your Card in order for us to replace it.
Expiry Fee Upon the expiry of your Card, a fee will be charged equal to the value of the balance remaining on the Card.
Foreign Currency Conversion Transactions in a foreign currency will be converted into Canadian dollars no later than the date we post the transaction to the Card at an exchange rate that is 2.5% over a benchmark rate Royal Bank of Canada pays the payment card company on the date of the conversion.

Click here (opens new window) to view Cardholder Fees and Charges for RBC Visa Commercial Prepaid Cards for Reloadable Incentive Solutions Programs.