RBC Visa Commercial Prepaid Cards
Cardholder Fees and Charges for Incentive Solutions Programs (Reloadable)

Individual cardholders will be responsible for the following fees and charges as applicable. Fees are subject to change.

Call Fees Automated Phone System fee: A $0.50 fee is charged when you call us and use our automated phone system to access balance and transaction information. This fee will be waived if you are calling us to activate your Card. Agent Assisted Call fee: A $2 fee is charged when you call us and you are assisted by a live agent. This fee will be waived if you are calling us to report a disputed transaction, a lost, stolen or damaged Card, or unauthorized use of your Card or Card number.
Replacement Card Fee A $15 fee is charged to replace a Card, if it is lost, stolen or damaged. You must register your Card in order for us to replace it.
Inactivity Fee A $1.95 monthly inactivity fee is charged after 12 months of consecutive inactivity. Your Card will be considered inactive in any month where there are no debit or credit transactions (excluding the inactivity fee) on your Card.
Expiry Fee If the Program Administrator ends the program or you are no longer a participant in the program, a fee will be charged at the end of the month shown on your Card equal to the balance remaining on your Card.
Foreign Currency Conversion Transactions in a foreign currency will be converted into Canadian dollars no later than the date we post the transaction to the Card at an exchange rate that is 2.5% over a benchmark rate Royal Bank of Canada pays the payment card company on the date of the conversion.

Click here (opens new window) to view Cardholder Fees and Charges for RBC Visa Commercial Prepaid Cards for Non Reloadable Incentive Solutions Programs.