Online Application Help Centre

We're here to assist with your application. To help you with any questions you might have, we've provided access below to our frequently asked questions. Alternatively, you can call a customer service representative at 1-800-769-2511.

Collapse Do I qualify to open an account online?

Collapse What type of identification is required?

Collapse Can I open an account online with a co-applicant?

Collapse How long does the application/approval process take?

Collapse Why do you ask for Social Insurance Number?

Collapse What will my email address be used for?

Collapse What is a third party?

Collapse Is my personal information safe?

Collapse Apply online and send documents by mail

Collapse Apply online and visit a branch

Collapse What statement options are available?