Skip to main content

2026 Updates To
The Electronic Access Agreement

Effective November 1, 2026 we will be making some updates to your Electronic Access Agreement. Below is a summary of changes that will be made.

FAQs about the upcoming changes

Updated Part 2 - Digital Banking and Other Services

Purpose/Description of the Change

Purpose/Description of the Change

Updated Part 2 to include RBC’s comprehensive Payments in Digital Banking terms and conditions.

Amended the verbiage within Part 2 - Unauthorized Transactions

Purpose/Description of the Change

Purpose/Description of the Change

To make consistent language within the Digital Banking Security Guarantee

Minor changes to grammar and syntax throughout

Purpose/Description of the Change

Purpose/Description of the Change

For example, see section related to Liabilities and Indemnities.

Clarifying verbiage when Electronic Signatures are deemed binding.

Purpose/Description of the Change

Purpose/Description of the Change

Changes made to clarify the physical location of an electronically signed agreement.

Introduced definition of “non-waiver”

Purpose/Description of the Change

Purpose/Description of the Change

Changes made to reflect the Bank’s rights and responsibilities.

Introduced definition of “losses”

Purpose/Description of the Change

Purpose/Description of the Change

Introducing a definition of “Losses” for clarity and context.

Q&A: Changes to the Electronic Access Agreement (EAA) November 2026

  • - Updated Part 2 to include RBC’s comprehensive Payments in Digital Banking terms and conditions.
  • - Updated language within the Digital Banking Security Guarantee throughout the EAA;
  • - Minor changes to grammar and syntax within the section related to Liabilities and Indemnities.
  • - Changes made to clarify the physical location of an electronically signed agreement.
  • - Introduced a definition of “non-waiver” to reflect the Bank’s rights and responsibilities.
  • - Introduced definition of “losses” for clarity and context within the EAA.
  • - There were no new products or services added to the EAA.
  • - To consent to the new Electronic Access Agreement (EAA), simply sign into RBC Royal Bank Online Banking as usual on or after November 1st, 2026. No further action is necessary.
View the Electronic Access Agreement currently in place