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Using/Changing my Linked Cards

You can link, change, view, or remove your Be Well card and RBC card(s) at any time here.

As a personal client, the RBC cards you’ve added to Apple Pay, Samsung Pay, Google Pay and Fitbit Pay on your smartphone or watch will be linked automatically.

If you’ve added new cards to your mobile device, please allow up to 2 business days for us to link your cards.

As a business client, mobile payments are not available at this time.

Learn more about mobile payments here.

As a personal client, no. Once you’ve linked at least one eligible RBC card to your Be Well card, all new or replacement cards that you subsequently receive will automatically be linked.

Please note it can take up to two business days once you obtain a new debit card or a new credit card is activated for it to be linked.

As a business client, yes. You will need to update the RBC business cards you have selected to link to the Be Well card(s) any time you add or replace a card.

Your RBC card may not have linked if you’ve made recent changes to your debit or credit card account. In order to update your linked cards, please unlink, and relink your card(s) here.

Earn/Redeem/Convert Points

To earn 50 Be Well points for every $1 spent on eligible purchases, simply scan your Be Well card and pay with your linked RBC card1.

No, at this time you must show your Be Well card at point of sale.

Yes, you will need to scan your Be Well card before you pay with your linked RBC card to earn Be Well points.

No, you cannot convert your Be Well points to Avion points.

Please contact Be Well at 1-888-596-51311-888-596-5131 if your Be Well points do not appear in your Be Well transaction history in the Be Well app or website.

You can view your earned Be Well points through your Be Well app:

  1. Log in to your Be Well app.
  2. Select pin icon on the top right hand corner and then select “Transactions”

You can view your earned Be Well points through your online Be Well account:

  1. Log in to your online Be Well account.
  2. Select “Transactions”

Be Well

Yes, this program is exclusive to Be Well members who are also RBC clients.

If you don’t have a Be Well card there are two easy ways to join:

  1. Download the Be Well app and create a digital Be Well card.


  1. Pick up a Be Well card at any Rexall store and register it online or on the Be Well app.

Learn more about the Be Well program here.

If a Be Well™ member loses their card, we encourage them to call customer service immediately at 1-888-596-51311-888-596-5131 to report the card as lost. The member can then pick up a new card in store and call customer service to have their old profile merged to their new card. Alternatively, if the member is using the Be Well™ App, the customer service agent can assign a new card to the member immediately when the card is reported lost.

For complete details, including the definition of the capitalized terms used in the disclosures below, please see full Terms and Conditions.