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Telephone Banking

Telephone Banking Quick Reference Card

 

Quick Reference Card

For Telephone Banking, use these shortcuts to start banking by phone.

Call 1-800 ROYAL® 1-1 (1 800 769-2511)

PRESS  [ 1 ] to pay bills1, transfer funds, and get account information

PRESS  [ 2 ] to apply for or find out about our products and services

PRESS  [ 3 ] for information on foreign exchange, business hours and locations

PRESS  [ 4 ] to report a lost or stolen Visa* or Client Card

PRESS  [ 5 ] for a demonstration of Telephone Banking services

PRESS  [ 6 ] to change your Telephone Banking Secret Access Code and check your Telephone Banking fees

PRESS  [ 8 ] to hear these options again

PRESS  [ 9 ] to return to the previous menu

PRESS  [ 0 ] to speak to a Representative (and register bills1)

PRESS  [ # ] to end your call

1HERE'S HOW TO REGISTER BILLS

Get your RBC Royal Bank Client Card, and any bills you want to register

Call 1-800 ROYAL® 1-1 (1 800 769-2511)

Press  [ 0 ] to connect with a Representative to register your bills

BILL PAYMENT REGISTER

Use this handy table to keep track of the Company ID numbers of the bills you pay most often.

COMPANY NAME COMPANY ID# (assigned when you register a bill)
 
















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11/17/2011 09:23:39