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Commercial Cards Service Centre for Cardholders

Get Started

Are you a New Cardholder?

Welcome to your Commercial Card program. Keeping track of expenses and using your card has never been easier. If you’ve just received your Commercial Card, here’s what you need to do:

Step 1 Icon
Activate your card by calling 1-888-769-2575 and set up a personalized PIN number.
Step 2 Icon
Confirm your email receipt of your username and temporary password for RBC NextLogic. If you have not received an email with these details, please contact your company's Program Administrator.
Step 3 Icon
Log in to RBC NextLogic using your username and password and follow the Cardholder Guide(PDF).

Cardholder Resources and Tips

What You’ll Find

How to get started with NextLogic, including guides on logging in, navigating enhanced security authentication, and viewing and redeeming your Avion points.

For additional information on your program, please reach out to your primary administrators. For additional support for day-to-day card questions please call 1-888-ROYAL-34 (1-888-769-2534).

Useful Resources

Contact Us

What You’ll Find

For questions about your account, insurance coverage, reporting a lost or stolen card, or general commercial cards client support, just give us a call.

Contact Us
Cardholder Support
Type of Inquiries Contact Details Hours of Operation

Day to Day Support
(Transaction details, report lost card, etc)

Phone number: 1-888-ROYAL-34 (1-888-769-2534)

24-hr support, 7 days a week

Card Activation and Replacement

Phone number: 1-888-ROYAL-75 (1-888-769-2575)

24-hr support, 7 days a week

Avion Rewards Travel
(Company Points Owners/Designates for RBC Rewards)

Phone number: 1-888-773-7057
Website: avionrewards.com

Mon-Fri 7 a.m. to Midnight
Weekends 7 a.m. to 9 p.m.

International Calling
(Outside of Canada and U.S.)

 Phone number: 1-705-522-7437

24-hr support, 7 days a week

Travel Emergency Insurance Coverage Support

Phone number: 1-800-533-2778

24-hr support, 7 days a week

Fund Codes
Cardholder Support
Type of Inquiries Contact Details Hours of Operation

Day to Day Support
(Transaction details, report lost card, etc)

Phone number: 1-888-ROYAL-34 (1-888-769-2534)

24-hr support, 7 days a week

Card Activation and Replacement

Phone number: 1-888-ROYAL-75 (1-888-769-2575)

24-hr support, 7 days a week

Avion Rewards Travel
(Company Points Owners/Designates for RBC Rewards)

Phone number: 1-888-773-7057
Website: avionrewards.com

Mon-Fri 7 a.m. to Midnight
Weekends 7 a.m. to 9 p.m.

International Calling
(Outside of Canada and U.S.)

 Phone number: 1-705-522-7437

24-hr support, 7 days a week

Travel Emergency Insurance Coverage Support

Phone number: 1-800-533-2778

24-hr support, 7 days a week

If your Lead Program Administrator granted you access to RBC NextLogic, you’ll automatically receive an email notifying you that your monthly eStatement is available for download. Your eStatements are stored in RBC NextLogic for 24 months.

Learn how in the How to View Statements guide(PDF).

If your Lead Program Administrator granted you access to RBC NextLogic, you can view and search for up-to-date transactions at any time, 24/7.

Learn how in the How to View Transactions guide(PDF).

Please call 1-888-769-2534 to report a fraudulent or unauthorized transaction immediately.

Two-factor authentication is one way RBC is focusing on the increased security of your accounts and data. Employees will go through a two-step process each time they log in, including using a one-time code for an extra layer of protection against fraudulent logins.

Learn more in the Two Factor Authentication: Set Up and Troubleshooting Guide(PDF).

No, you do not need to make payments if your company pays your balance. Your Program Administrator can confirm if payments are being made on your behalf. You can review your company’s expense policies to learn about program requirements, such as submitting receipts with your statements each month.

  • First, set up your identification word by calling 1-888-ROYAL-34 (1-888-769-2534) if not already completed

  • Next, log in with your RBC Commercial Card Number and Employee ID through www.rbcrewards.com

  • Please review the Avion Rewards Terms and Conditions before redeeming your points

Please refer to the certificate of insurance that you received with your credit card for more information on insurance coverage. Find all the insurance certificates on our Benefit Guides & Insurance Documents page.