Sponsor Documents & Resources
Below you will find documents and resources from getting started with portal and Box to commonly used forms
RBC Sponsor Portal Resources
An overview of the features and functionality within the RBC Group Advantage Sponsor Portal, along with step-by-step instructions on how to use each feature.
How-To Videos
Watch a visual demonstration of how to use each feature in the Sponsor Portal.
You can access the Sponsor Portal at any time by visiting this link
Sign into Sponsor PortalSecure File Sharing via Box
Introduction to Box, the Secure File Sharing (SFS) platform RBC uses for the secure exchange of sensitive information and large attachments with clients
Includes details of how to get set up and how to download and upload files
You can access Box at any time by visiting this link
Sign into BoxCommonly Used Documents and Forms
An overview of the RBC Group Advantage Program that can be shared with employees.
Specifics of your plan are available in the Plan Overview document, found on the Sponsor Portal > Plan Details page
Used to acknowledge a member withdrawal from their Group Savings plan when withdrawal notification has been selected as a plan parameter
Can also be used to authorize a member withdrawal from their DPSP for exceptional circumstances
Used to reverse contributions remitted in error
Must be submitted within 30 calendar days of the original contribution remittance date
Beyond 30 calendar days, reversals require individual member signatures
A helpful template that can be used for employees to provide you with instructions to change their contribution rate/amount
Employees complete the form and return it to you, their employer, to implement the change
RBC Group Advantage does not need a copy of this request
This form is used to apply your Deferred Profit-Sharing Plan (DPSP) Forfeiture balances to fully or partially fund your contribution remittances.
A resource for Deferred Profit-Sharing Plan (DPSP) Sponsors providing common questions and answers related to the DPSP forfeiture administration process and the responsibilities as a DPSP Sponsor.
This form is used for Deferred Profit-Sharing Plan (DPSP) Sponsors to modify the Forfeiture Election & Direction previously provided.
Sponsor Support
For all of your ongoing support needs, please be guided by the following:
Relationship Manager
Your trusted Group Advantage advisor
For all of your ongoing advice needs
- Supporting the growth and evolution of your business through plan strategy and design
- Regular touchpoints and governance reviews
- Coordination of ongoing employee enrolments
- Planning and delivery of Advice Events
Sponsor Support Line
Day to day administrative support team
1-800-835-3855 | M-F 8am to 6pm EST
For all of your day to day plan administration needs
- Inquiries and investigations
- Contribution errors and rejects
- Reporting
- Sponsor Portal support
Sponsor Portal
Self-serve digital platform
Easy and secure online plan management
- Remit contributions
- View contribution status
- Make changes to pending contributions
- Terminate members from plans
- Phone number/address changes
Member Support
Should your employees have questions or need support, please have them reach out to the Group Advantage Member Advice Centre at 1-888-769-2566 M-F 8am to 8pm ET.
Our dedicated Group Advantage advisors will be happy to help your employees with questions about their plan, investments or other banking needs as well as booking appointments with advisors.