Frequently Asked Questions

You can select Save and Exit at any point during the GIC online renewal process. Your renewal instructions will be saved so you can complete them the next time you log in to Online Banking as long as you do so before your current GIC matures.

You can resume your GIC renewal process by logging into your online banking and selecting your GIC Renewal Offer from the GIC Details page or the Offers page.

Yes, you can change or cancel your renewal instructions at any time before the GIC maturity date by calling the RBC Advice Centre at 1–800–463–3863 or visiting an RBC branch. An advisor will be happy to help.

Your GIC will renew automatically based on the renewal instructions you provided during the online renewal process.

The GICs presented to you are recommended options. If you are seeking alternative GIC options, please call the RBC Advice Centre at 1800-463-3863 or visit an RBC branch to help choose the right GIC term and product. An advisor will be happy to help.

Yes, you’ll receive a copy of your investment confirmation when your current GIC matures. You’ll also have the option to print the details of your renewal when you complete it online.

No, you do not have to visit a branch to sign your GIC renewal. By clicking “I Agree” on the “Terms & Conditions” page, you’ll be agreeing to the terms of this renewal.