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Frequently Asked Questions

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  1. Why is RBC charging for paper statement?
  2. What are my recordkeeping options?
  3. If I don´t choose the electronic statement option, can I still have access to the secure 7-year archive?
  4. What if I want to save my statements for longer than seven years?
 

1. Why is RBC charging for paper statement?

We are introducing this fee to continue to provide clients the convenience of receiving their paper statement delivered through Canada Post. More clients are realizing the benefits of banking online and are choosing to receive their statements electronically for free with faster and secure access to important account information.

Learn more

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2. What are my recordkeeping options?

There are two recordkeeping options for business clients:

  • electronic statement (eStatement) with cheque image pages distributed through RBC Royal Bank® Online Banking or RBC Express®
  • printed paper statement with cheque image pages mailed to the address on file (fees may be applicable)

Learn more

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3. If I don´t choose the eStatement option, can I still have access to the secure 7-year archive?

If you have access to RBC Royal Bank Online Banking or RBC Express, you can view your statement online, regardless of your recordkeeping option (paper or electronic).

Note: If your recordkeeping option is a paper statement, a $2.50 fee will apply to view the statement online. If your recordkeeping option is an Electronic Statement, you can view your statement online at no additional cost.1

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4. What if I want to save my statements for longer than seven years?

If you need to retain statements for longer than seven years, you have the option of either saving or printing your eStatement to your computer. Alternatively, you can continue receiving a paper statement and file your statement once received.

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1) Regular account and service fees may apply. Fees are subject to change without notice.