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Small Business > Business Solutions > Accessing Your Accounts > Telephone Banking

Business Telephone Banking


  • If you currently have Online Banking or a Business Client Card, you can enrol right away, by simply calling 1-800-769-2511 and pressing "0" to speak to a representative. Online Banking customers have access to Business Telephone Banking at no additional cost1
  • Otherwise, please call 1-800-769-2511 and press "0" to speak to a representative for details, or speak with a Business Service Representative at your nearest Branch for enrolment details.
  • If all you need is your account balance, inquire about our basic telephone service; available at no charge.

How can this help my business?

  • 24 hours a day, 7 days a week access to your business accounts
  • A toll-free number provides fast, easy access to your business accounts from anywhere in Canada and the United States
  • Manage your business accounts, pay bills, receive complete information about your 15 most recent business account transactions - listed by debits only, credits only or debits and credits
  • Obtain the latest foreign exchange rate information
  • Make federal tax filings, GST payments and payroll source deduction remittances.

What do I need to know about it?

  • A toll-free number provides access to your business accounts from anywhere in Canada or the United States
  • Access to Business Telephone Banking is free1 with certain Business Accounts.
  • For no additional access fee1, you can also receive Online Banking.
  • Regular transaction fees apply - the most up-to-date copy of our service charge list is available at your RBC Royal Bank branch

Is this product right for my business?

  • If you already enjoy the convenience and benefits of the RBC Royal Bank Business Client Card, Telephone Banking is a natural fit.
  • If your business is a sole proprietorship, partnership, corporation, non-profit organization or joint venture, we think this product is right for you.

How can I get more information?

  • To get more information or to enrol in Telephone Banking call 1-800-769-2511 and pressing "0" to speak to a representative.
  • If you are overseas and wish to enrol, please call 506-864-2275

What else do I need to know?

  • Interactive voice prompts will guide you through the process, but if you have any questions or need personal assistance you can speak with a Royal Direct representative 24 hours a day
  • Your privacy and security privacy and security (opens new window) is assured and only you will ever be given your secret access code
  • When you apply, we'll send you an easy-to-use guide to help you use Telephone Banking

1) Depending on the type of account, transaction fees may apply for bill payments and funds transfers between accounts made via Online and Telephone Banking.