The processes and structures that worked before may not work as you add new people and technology. You may need to develop new processes or adapt existing ones to meet your evolving needs. For example, your growing business might benefit from:
Regular management or employee meetings to report on the status of business activities.
Tracking systems to ensure that customer requests are received, assigned and fulfilled.
Quality control processes to ensure that the same high level of customer satisfaction is maintained as more people are involved in the business.
Budgeting procedures to ensure that costs are controlled, properly allocated and charged back to the client if appropriate.
A defined process for monitoring receivables and collecting on accounts that are past due.
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