• Personal Clients
• Business Clients

Personal Clients

Legal Terms of Use

Terms and conditions governing your use of this website.

Electronic Access Agreement

The Electronic Access Agreement (EAA) covers your use of RBC Digital Banking, including Online Banking and RBC Mobile, effective November 6, 2023. Questions? We’ve prepared a Summary of the changes and a list of Frequently Asked Questions (FAQs) to help answer any you may have about the EAA.

2018 Version of the Electronic Access Agreement

The agreement governs your use of RBC Digital Banking, including Online Banking and RBC Mobile, effective December 6, 2018, only if you have not consented any subsequent version of the Electronic Access Agreement.

RBC Online Banking Security Guarantee

This link provides details about the RBC Online Banking Security Guarantee which is provided by Royal Bank of Canada in connection with its online banking services.

Disclosures and Agreements Booklet – Personal Deposit Accounts

This Booklet contains all agreements and disclosures applicable to the operation of your account(s).

Discontinued Accounts

This link provides the disclosures to all discontinued (no longer sold) RBC Royal Bank and Royal Trust accounts.

Electronic Statement & Notification Agreements and Consents

If you enrolled for electronic statements and notifications through Online Banking

• Electronic Delivery Agreement – Credit Card Account
• Electronic Delivery Agreement – Personal Deposit Account
• Electronic Delivery Agreement - Branch Investments
• Electronic Delivery Agreement – Royal Credit Line
• Electronic Delivery Agreement – RBC Homeline Plan
• Consent to Electronic Availability of Disclosures - Prepaid Cards

If you enrolled for electronic statements and notifications at a branch / by phone:

• Verbal Electronic Delivery Agreement – Credit Card Account
• Verbal Electronic Delivery Agreement – Personal Deposit Account
• Verbal Electronic Delivery Agreement – Branch Investments
• Verbal Electronic Delivery Agreement – Royal Credit Line
• Verbal Electronic Delivery Agreement – RBC Homeline Plan
• Verbal Electronic Delivery Agreement – RBC Mortgage Account
• Verbal Electronic Delivery Agreement – RBC Loan Account

Revocation of Consent to Receive Electronic Statements & Notifications

If you revoked your consent to receive electronic statements and notifications through the RBC Mobile App:

• Confirmation of Revocation– Personal Deposit Account
• Confirmation of Revocation - Credit Card Account

Personal Deposit Account Application Terms & Conditions

Terms and conditions governing your online account application.

Personal Banking Account Application Terms & Conditions

Terms and conditions governing your online account application.

NOMI Find & Save Terms & Conditions

Terms and conditions governing your NOMI Find & Save service and NOMI Find & Save Mobile account.

Business Clients

Legal Terms of Use

Terms and conditions governing your use of this website.

Master Client Agreement for business clients

The Master Client Agreement contains the terms and conditions that govern the use of Royal Bank of Canada services by business clients. The most up-to-date terms and conditions are available here.

Electronic Statement & Notification Agreements and Consents

If you enrolled for electronic statements and notifications through Online Banking:

• Electronic Delivery Agreement – Credit Card Account
• Electronic Delivery Agreement – Business Deposit Account

If you enrolled for electronic statements and notifications at a branch / by phone:

• Verbal Electronic Delivery Agreement – Credit Card Account
• Verbal Electronic Delivery Agreement – Business Deposit Account

Revocation of Consent to Receive Electronic Statements & Notifications

If you revoked your consent to receive electronic statements and notifications through the RBC Mobile App:

• Confirmation of Revocation– Business Deposit Account
• Confirmation of Revocation - Credit Card Account

If you have enrolled for alerts through Online Banking :

• Alert Terms and Conditions for Business Online Banking

North-South self serve capability for business cross border clients

Legal agreement applicable to clients who will use the business North-South cross border service.

Mobile Cheque Deposit

Legal agreement applicable to clients who will use the Mobile Cheque Deposit service.

Invoicing and Accounting by Wave

Terms and conditions governing a client’s use of the Wave services through Royal Bank of Canada business online banking.