Emergency Medical Insurance

Applies to the 4-Day Getaway, Basic or Enhanced coverage

1. Unlimited emergency medical expenses

This insurance covers medical expenses related to the following when required as part of the emergency treatment and ordered by a licensed physician during your trip:

  1. emergency treatment, other than dental treatment;
  2. the services of a licensed private duty nurse while you are hospitalized;
  3. the lesser of the rental or purchase of a hospital-type bed, a wheelchair, brace, crutches and other medical appliances;
  4. diagnostic testing, when pre-authorized by Assured Assistance Inc.; and
  5. prescription drugs.

2. Hospital allowance

This insurance covers your reimbursement up to $50 per day to a maximum of $500 for your incidental hospital expenses (telephone calls, television rental), while you are hospitalized for at least 48 hours.

3. Other emergency services

This insurance covers expenses for emergency treatment by a licensed physiotherapist, chiropractor, chiropodist, podiatrist or osteopath, to a maximum of $300 per profession.

4. Ground ambulance

This insurance covers you for local ground ambulance service to a hospital, physician or medical service provider in an emergency. We will pay for local taxi fare in lieu of local ground ambulance service, where an ambulance is medically required but not available.

5. Repatriation of your remains

If, during your trip, you die from a medical condition covered under this insurance, the insurance covers:

  1. the transportation of your remains in the common carrier's standard transportation container to your departure point, and up to $5,000 for the preparation of your remains and for the cost of the common carrier's standard transportation container; or
  2. the transportation of your remains to your departure point and up to $5,000 for the cremation of your remains at the location where your death occurred; or
  3. up to $5,000 for the preparation of your remains and the cost of a standard burial container and up to $5,000 for the burial of your remains at the location where your death occurred.

If someone is legally required to identify your remains, this insurance covers the cost of a return economy air fare on a commercial flight via the most cost-effective route and up to $500 for commercial accommodations and meals for that person. That person is covered under the terms of your insurance during the period in which he/she is required to identify your remains, but for no longer than 3 business days.

6. Return to your departure point

If the physician treating you recommends to us in writing that you return to your country of residence because of your medical condition in order to receive emergency medical attention, or if the medical advisors of Assured Assistance Inc. determine that you are able to and recommend that you return to your country of residence following your emergency treatment, this insurance covers you for one or more of the following, when preauthorized and arranged by Assured Assistance Inc., when medically essential:

7. Return to your trip destination (not applicable to The 4 Day Getaway Multi-Trip Annual Medical Plan)

  1. This benefit is subject to the pre-authorization of Assured Assistance Inc.
  2. This insurance covers you for a one-way economy airfare on a commercial flight via the most cost-effective route to your scheduled trip destination after you are returned to your departure point to receive immediate medical attention, provided your attending physician determines that you require no further medical attention for your medical condition. Your trip to return to your scheduled trip destination must occur during your period of insurance originally provided by this benefit.
  3. This benefit can only be used once during your trip.
  4. Once you return to your trip destination, a recurrence of the initial medical condition or related condition will not be covered under the Certificate of Insurance.
  5. When this benefit is provided to you, your effective date under the Certificate of Insurance becomes the day you leave your departure point to return to your trip destination.

8. Subsistence allowance

  1. This benefit is subject to the pre-authorization of Assured Assistance Inc.
  2. This insurance covers your reimbursement up to $175 per day to a maximum of $1,750 for your commercial accommodations and meals, essential telephone calls, internet usage fees, and taxi fares (or rental car in lieu of taxi fares), if, upon physician's advice:
    • you, or your travelling companion, are relocated to receive medical attention; or
    • you are delayed beyond your return date in order to receive emergency treatment or because your travelling companion requires emergency treatment, for an emergency medical condition covered under this insurance.

9. Bedside companion's travel to your bedside

  1. This benefit is subject to the pre-authorization of Assured Assistance Inc.
  2. If you are travelling alone and hospitalized during your trip, then in the event a bedside companion is required, this insurance covers:
    • the cost of a return economy air fare on a commercial flight via the most cost-effective route;
    • up to $500 for commercial accommodations and meals for the bedside companion; and
    • your bedside companion is insured under the terms of your insurance during the period in which this person is required as your bedside companion.
  3. If you are over age 20, and physically or mentally handicapped, or under age 21 and dependant on your bedside companion for support, this insurance provides this benefit to you as soon as you are admitted to a hospital.

10. Emergency dental treatment

This insurance covers the following dental expenses when required as emergency treatment and ordered by or received from a licensed dentist:

11. Return of vehicle

If, as a result of a medical emergency during your trip, you are unable to return a vehicle to its point of origin, this insurance covers the reasonable costs for a commercial agency to return the vehicle to your residence or to a commercial rental agency, when pre-authorized by Assured Assistance Inc.

12. Return of children and escort for children to their departure point

If children insured under one of our emergency medical insurances travel with you or join you during your trip and you are hospitalized for more than 24 hours or you must return to Canada because of your emergency medical condition covered under this insurance, this insurance covers:

  1. the extra cost of a one-way economy air fare on a commercial flight via the most cost-effective route for the return of those children to their departure point; and
  2. the cost of a return economy air fare via the most cost-effective route on a commercial flight for an escort, if the airline requires that the children be escorted.

13. Return of travelling companion

If you are travelling with a travelling companion, this insurance covers one travelling companion for the extra cost of a one-way economy air fare on a commercial flight via the most cost-effective route to your departure point, if you must return to Canada because of a medical condition covered under this insurance.

14. Return of your dog or cat

  1. This benefit is subject to the pre-authorization of Assured Assistance Inc.
  2. If your domestic dog(s) or cat(s) travel with you during your trip and you must return to Canada because of your emergency medical condition covered under this insurance, this insurance covers the cost of one-way transportation up to a maximum of $500 to return your domestic dog(s) or cat(s) to your departure point.

15. Return of your excess baggage

  1. This benefit is subject to the pre-authorization of Assured Assistance Inc.
  2. If you return to your departure point by air ambulance because of your emergency medical condition, this insurance covers the cost to return your excess baggage up to a maximum of $500.

16. Domestic services

  1. This benefit is subject to the pre-authorization of Assured Assistance Inc.
  2. If you return to your province or territory of residence by air ambulance because of your emergency medical condition, and your medical condition restricts your ability to perform domestic services, this insurance covers the cost of reasonable domestic services provided by a registered domestic service business up to a maximum of $250. Benefit must be used within 30 days of your return to your province or territory of residence. Note: this benefit is applicable to your primary residence.

17. Physician visit to replace lost, stolen or damaged prescription medication

  1. This benefit is subject to the pre-authorization of Assured Assistance Inc.
  2. If your prescription medication (needed to stabilize your medical condition), is lost, stolen or damaged during your trip, and the medication is required for the balance of your trip, this insurance covers the cost of one visit to a physician to obtain a written prescription in order for your medication to be dispensed by a licensed pharmacist during your trip. Note: this benefit is only covered if the prescription medication requiring a written prescription must be dispensed during your trip and cannot be delayed until your return to your province or territory of residence.

Please refer to the Certificate of Insurance (opens new window) for full details.