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RBC® Visa Gift Cards

Cardholder Services Centre

Welcome to the RBC Visa Prepaid Card Cardholder Services Centre.

To ensure you are viewing the most current and accurate information related to your card, please enter the first six digits of your RBC Visa Prepaid Card.



1) RBC Visa Prepaid Cards are issued by Royal Bank of Canada and may be used to make purchases anywhere in the world where Visa cards are accepted. Cards cannot be used to make financial payments at a financial institution.


RBC Visa Commercial Prepaid Cards

To learn more about recent changes to the commercial prepaid program click here (opens new window).


Do you have an RBC Visa Gift Card?

Visit our Cardholder Services Centre for helpful information and resources, including terms and conditions and fees of your card program.


Contact Cardholder Services

For customer service and balance inquiries call:

In Canada toll-free 1-866-466-8079
Outside of Canada or U.S. collect 1-954-377-4480