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RBC® Visa Commercial Prepaid Cards

Important information regarding RBC Royal Bank Commercial Prepaid Program effective June 1st, 2021.

As of June 1st, 2021, RBC will be discontinuing the Commercial Prepaid Program. As of this date, additional funds will not be added to any reloadable or non-reloadable RBC Royal Bank Visa Commercial Prepaid cards (“Commercial Prepaid Cards”) and RBC Royal Bank will not be issuing any new cards.

Existing RBC Royal Bank Visa Commercial Prepaid cards that have been issued will continue to operate and be supported until the card expires as set out in the RBC Royal Bank Visa Commercial Prepaid Card Agreement. Funds on the cards will not expire (an inactivity fee may apply) unless your card is a promotional card.

Cardholders may continue to access cardholder support services and continue to use the phone number on the back of their card until the cards expire. You can contact us through this number if your card needs to be replaced after June 1st, 2021 (for example, because it is lost or stolen).

Cardholder Services Centre

Welcome to the RBC Visa Prepaid Card Cardholder Services Centre.

Please enter the first six digits of your RBC Visa Prepaid Card number to view the most current and accurate information about your card including the agreement and applicable fees.


Important InformationCardholder FAQs

To view frequently asked questions related to cards and card usage for cardholders click here (opens new window).


1) RBC Visa Prepaid Cards may be used to make purchases anywhere in the world where Visa cards are accepted. Cards cannot be used to make financial payments at a financial institution.


Contact Cardholder Services

Within Canada or the U.S. call toll-free 1-855-228-8885.