When you delete a payment that has not yet been processed but has been accepted, funds will be made available to your control account immediately. The same applies to a “Mass Delete” function.
When you increase or decrease the amount on a payment that has not yet been processed but has been accepted, we will immediately credit back the original amount or debit your control account with the changed amount.
With a single or Mass Reversal request, funds will not be credited to your control account immediately on the payments that have already been processed as part of this reversal. Depending on the timing of when the reversal request is performed and the destination of the payments, your control account will be credited on the day of the request or the next business day. Payments that have not been processed as part of this reversal will be available to your control account immediately.
Only the Cash Management Client Support Centre can perform Mass Request Changes, Deletions, Reversals and Single Reversal requests. Learn more about submitting payment through RBC Express ACH Payment Manager and Mass Request functions.
All activities relating to a single payment are reported on your Payments Activity Report. All activities relating to Mass functions are reported on your Mass Request Report. All financial transactions relating to the On-line Activities that have been processed through your account will be reported on your Client Settlement Totals Report.
Prefunding Transactions for ACH Direct Deposits
Mass Request Report
Payments Activity Report
Client Settlement Totals Report